Business Development Lead

About AUGold

AUGold is our complete end-to-end quote, bind, and policy issuance platform. The platform is designed for the exclusive use and benefit of our Coverholder relationships, delivering full end to end processing, quote and policy production and automatic bordereaux outputs.

The platform enables retail agents to submit risks to MGA’s, significantly reducing the administrative burdens associated with Lloyd’s binding authorities. It supports a range of classes underwritten by Atrium and is designed to help develop or assist clients in growing their own businesses. Territories covered include worldwide and the USA.

About Atrium

Atrium is a leading (re)insurance group at Lloyd's, the world's specialist insurance market. With a proud history going back to the 1930s, we protect our clients around the world from the risks they face.

We manage Syndicate 609, and write specialty insurance and reinsurance across property, casualty, and specialty business groups. In 2024, Atrium generated $1.3B in gross written premium.

Atrium is ranked as one of the top-performing Lloyd’s Syndicates of the past decade, measured by high profitability and low volatility, achieving substantial growth whilst generating value for the Group.

Our longevity reflects the strength of our underwriting discipline, the depth of our relationships, and our ability to adapt to the evolving needs of our clients and the wider (re)insurance marketplace.

We’re all in it together

We are committed to creating an environment where people learn, grow, and follow what they’re passionate about. Our culture encourages staff to feel confident in making decisions at any stage of their career and do work that makes them proud, knowing they’re playing a valuable role in shaping the success of the business.

Click here to find out more--> AUGold – Atrium Underwriters

Role

We are looking for an experienced BD Lead to spearhead the marketing, promotion and product development. This is a great opportunity to work on a leading end-to-end quote, bind, and policy issuance platform.

Description

Business Development & Marketing

• Generate, develop and convert new MGA and individual user leads, and manage customer relationships. Develop and expand business with existing MGA’s. Set and manage budgets for new and existing MGA’s and monitor to ensure targets are achieved. Apply effective sales techniques to increase the policy count on all profitable AUGold products.
• Regular travel to visit client offices, attend conventions and conferences. Identify committees, media and publishing opportunities to promote AUGold.
• Create and develop marketing assets, strategies and campaigns for our designated products and audiences.
• Provide marketing ROI metrics and KPI’s to support the marketing direction and strategies. Communicate the value of the products and services to the user network.
• Manage relationships with vendors including budget and logistics, tracking and follow up activities.
• Conduct regular webinars and calls with the user network. Collect market Intel to report back to the AUGold network, ARMS and London teams. Encourage cross selling opportunities across the product suite and Atrium’s non-AUGold products.
• Work closely with the Data Analyst to create insights and analyse data to help improve the profitability of the AUGold business, determine system changes/enhancements and drive profitable growth.

Liaison with/support to London Office

• Work closely with London on business and product development plans.
• Liaise with the London AUGold IT delivery team to raise change requests, policy and system fixes

Underwriting Records

• Work with the ARMS/London claims teams to ensure decisions are supported with claims information.
• Maintain accurate file documentation within Pipedrive.

Exception Underwriting – This part of the role to be performed as support to the AUGold Specialist team during periods where workloads are high or when there are absences in the team.

• To authorize coverholder routine Exception Underwriting Change Requests (EUCRs) to standard policy cover, terms and premium rates in accordance with individual authority
• To refer non-routine and complex EUCRs to senior AUGold specialists or underwriters in London and coordinate response to coverholders
• Service the requests coming through the AUGold referral submission

Coverholder Support

• To assist in setting up and running the AUGold Helpdesk. To provide guidance and support to coverholders on AUGold products, services and systems. To coordinate resolution of underwriting questions and systems issues

Skills required

• Knowledge and experience of working with US insurance principals, practices, products and procedures
• Understanding of the US Property & Casualty and Professional Liability insurance market
• Knowledge of the standards and rules of the US regulatory bodies and those set out in the firm’s standards documents
• Develop knowledge and proficiency with AUGold products (to be developed in the first three to six months in the role)
• High level of Communication skills – able to communicate effectively face to face and by phone and via electronic media with coverholders, AUGold staff and other business contacts. Contribute to internal/external meetings.
• High level of IT skills (Word, Excel, Access, PowerPoint, web-based and other software packages and systems used within the business).

We embrace diversity and inclusion and value the different perspectives and contributions of every individual. We believe that diversity fuels our business and benefits our employees, partners, and the community.

We are committed to developing a diverse talent pool at every level. Our people are at the heart of our business, which is why we value the diversity of thought and talent of our colleagues, and we are committed to supporting and celebrating difference.

We are an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic.