The Operations Supply Chain Manager is responsible for leading end-to-end supply chain operations, including procurement, inventory management, demand planning, logistics, and warehouse performance. This role combines strategic planning with hands-on execution to ensure optimal product availability, operational efficiency, cost control, and customer satisfaction.
The ideal candidate is a strong people leader with extensive supply chain experience and a proven track record of driving continuous improvement, managing high-performing teams, and implementing data-driven operational strategies.
Essential
Responsibilities
- Supply Chain Strategy & Planning
- Develop and execute supply chain strategies that support business objectives and operational efficiency.
- Lead forecasting, demand planning, and procurement activities to ensure product availability while optimizing working capital.
- Monitor market conditions, supply trends, and inventory requirements to support business needs
- Drive continuous improvement initiatives focused on service levels, efficiency, and cost optimization
- Inventory Management
- Maintain healthy inventory levels across the network while minimizing excess, slow-moving, and obsolete inventory
- Establish stocking strategies and replenishment policies that align with demand patterns
- Monitor inventory performance metrics and identify opportunities to improve inventory turns and utilization
- Logistics Oversee inbound and outbound logistics operations
- Manage relationships with third-party logistics providers and warehouse partners
- Identify opportunities to improve transportation, warehousing, and distribution efficiency
- Team Leadership
- Lead, coach, and develop supply chain professionals in a collaborative, high-performance environment
- Establish performance expectations and accountability measures aligned with organizational goals
- Support employee development through mentoring, training, and succession planning
- Foster a culture of continuous learning and operational excellence
- Cross-Functional Collaboration
- Partner with other stakeholders to improve business processes
- Lead cross-functional projects that enhance supply chain performance and customer experience
- Communicate effectively with internal and external stakeholders to align priorities and achieve business objectives
- Performance Management
- Establish and monitor key performance indicators (KPIs) and operational objectives
- Analyze operational data and develop actionable insights to improve performance
- Identify risks, resolve operational challenges, and implement sustainable solutions
Required Qualifications
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field
- Minimum of 5 years of progressive experience in supply chain, procurement, logistics, or inventory management
- Demonstrated experience leading and developing teams
- Proven success in process improvement, operational optimization, and cost-reduction initiatives
- Strong analytical and problem-solving skills
- Experience utilizing ERP systems and supply chain planning tools
- Excellent communication and stakeholder management skills.
- Ability to balance strategic thinking with hands-on execution.
Preferred Qualifications
- Advanced knowledge of inventory planning and demand forecasting methodologies.
- Experience managing third-party logistics providers and warehouse operations.
- Project management experience involving cross-functional teams.
- Familiarity with KPI development, business analytics, and process improvement methodologies.
