About XSET:XSET is a creator-led media platform operating at the intersection of gaming, sports, music, fashion, entertainment, and internet culture.

We develop and operate premium creator-led entertainment franchises, original IP, and digital media experiences that connect many of the world’s leading brands with highly engaged Gen Z and young millennial audiences.

Through strategic partnerships with Fortune 100 brands, media agencies, entertainment companies, and creators, XSET delivers integrated media solutions spanning creator partnerships, premium video, livestreams, social content, branded entertainment, experiential activations, and digital media distribution.

As XSET continues to expand its creator network, premium media offerings, and original franchise IP, we’re looking for exceptional talent to help shape the future of creator-led media and advertising.

Role Overview

XSET is seeking a highly organized and motivated Business Operations Manager to work directly alongside our Chief Revenue Officer and support the day-to-day execution of XSET’s commercial organization.

This role serves as the operational partner to the Chief Revenue Officer, helping manage executive priorities, organize strategic initiatives, coordinate internal teams, and ensure critical business objectives continue moving forward.

Success in this position requires exceptional organization, outstanding communication skills, intellectual curiosity, and a proactive mindset. We’re looking for someone who is hungry to learn, eager to take on new challenges, and excited to grow alongside one of the fastest-growing creator-led media companies.

This role is ideal for someone early in their career who thrives in a fast-paced entrepreneurial environment and wants to accelerate their professional growth by working directly alongside executive leadership.

Location: Boston, Massachusetts. This is a full-time, in-office position working directly alongside the Chief Revenue Officer. Candidates must be located in or willing to relocate to the Greater Boston area.

What You’ll Work OnYou’ll work across nearly every aspect of XSET’s commercial organization—from business development and strategic partnerships to sales operations, executive communications, client deliverables, and cross-functional initiatives.

Every day is different. One morning you may be preparing executive briefing materials, organizing priorities, and summarizing client meetings. That afternoon you may be coordinating with the sales team, tracking business initiatives, assisting with proposals, or ensuring important projects continue moving forward.

This role is designed for someone who enjoys becoming indispensable—bringing organization, accountability, and operational excellence to a fast-moving executive team.

What You’ll DoExecutive OperationsServe as the primary operational partner to the Chief Revenue Officer across daily priorities and strategic initiatives.

Manage executive priorities, schedules, meetings, and strategic initiatives.

Prepare executive meeting agendas, briefing materials, and business updates.

Prepare concise summaries of meetings, client conversations, and email threads while identifying key action items and recommended next steps.

Track commitments and proactively follow up with internal team members to ensure deadlines, action items, and strategic initiatives remain on track.

Organize executive communications, presentations, reports, and business documentation.

Anticipate executive needs by identifying priorities, resolving issues proactively, and helping the Chief Revenue Officer operate at maximum effectiveness.

Business & Sales OperationsCoordinate communication across XSET’s commercial organization.

Assist with sales presentations, proposals, contracts, and client-facing materials.

Maintain CRM organization, pipeline updates, sales reporting, and operational tracking.

Help coordinate meetings, internal priorities, and business initiatives across departments.

Execute projects assigned by the Chief Revenue Officer and sales leadership.

Cross-Functional Coordination Partner with Sales, Marketing, Finance, Creator Management, Production, Legal, and Executive Leadership.

Summarize meetings, lengthy email threads, and business discussions into concise executive action items.

Follow up with internal team members to ensure deadlines and commitments are completed.

Help improve operational workflows while bringing organization and structure across the business.

Strategic ProjectsConduct research on clients, partners, industries, and business opportunities.

Support executive planning, strategic initiatives, and special projects.

Identify opportunities to improve organizational efficiency and execution.

Handle confidential business information with professionalism and discretion.

What You Have

Required Qualifications

1–3+ years of experience in business operations, project management, executive support, client services, sales operations, media operations, or a related field.
Highly organized with exceptional attention to detail.
Outstanding written and verbal communication skills.
Strong problem-solving abilities with a proactive, solutions-oriented mindset.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable working directly with executive leadership.
Naturally curious with a strong desire to continuously learn and improve.
High level of professionalism, discretion, and accountability.
Advanced proficiency with Microsoft Excel, PowerPoint, Google Workspace, and AI productivity tools.
Experience with CRM platforms, project management software, and business productivity tools is a plus.
Passion for gaming, creator culture, entertainment, entrepreneurship, and emerging media.
Success Metrics
Success in this role will be measured by your ability to:
Keep executive priorities organized and moving forward.
Improve operational efficiency across XSET’s commercial organization.
Ensure follow-up items, deadlines, and internal initiatives are consistently completed.
Deliver accurate executive communications, reporting, and business documentation.
Help executive leadership maximize productivity and organizational effectiveness.
Become a trusted operational partner across the company.
Why Join XSETWork directly alongside the Chief Revenue Officer while gaining hands-on experience across business development, strategic partnerships, sales, business operations, executive leadership, and strategic decision-making.
Help shape the future of creator-led media while working with Fortune 100 brands, leading creators, agencies, and entertainment partners.
Play a critical role in scaling one of the industry’s fastest-growing creator-led media platforms.
Join an entrepreneurial environment where your work has meaningful visibility and direct business impact.
Build a career with significant opportunities for professional growth and increasing responsibility as XSET continues to expand.
Be part of a collaborative, ambitious team where curiosity, initiative, and ownership are valued, and your contributions help shape the future of the business.

Compensation & Benefits XSET offers a competitive base salary of $60,000–$70,000, commensurate with experience, along with an annual performance bonus opportunity. Employees receive comprehensive medical, dental, and vision insurance, paid time off, and the opportunity to play a meaningful role in one of the fastest-growing creator-led media companies.

As XSET continues to scale, we are committed to investing in our people by providing ongoing professional development, career advancement opportunities, and the ability to make a direct impact on the future of creator-led media and advertising.

To Apply

Please submit your resume, LinkedIn profile, and a brief overview of your relevant experience and interest in joining XSET to careers@xset.com with the subject line “Business Operations Manager.”