Assistant Director, Programme Management, PA

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

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Learn more about GovTech at tech.gov.sg.[What you will be working on]At the People’s Association (PA), we spark and nurture community participation for a caring and united Singapore. As PA continues to transform and enhance digital services for residents and grassroots communities, we are seeking a dynamic IT Programme Manager to lead and oversee a portfolio of resident-facing digital platforms and initiatives.

Programme Management for People's Association Lead and oversee the residents engagement programme. Establish and monitor performance metrics, resource allocation, and programme roadmaps to optimise team output and impact.

Develop and implement best practices for resident engagement lifecycles, from intake to delivery and post-engagement review leveraging established Programme Management methodologies, e.g. PMI. Foster a collaborative environment within the programme, promoting knowledge sharing and continuous improvement, applying agile principles and continuous feedback loops.

Operational Management Spearhead operational efficiency by identifying opportunities for process optimisation and implementing cutting-edge best practices across all functions. Manage stakeholder relationships across various government agencies and external partners, ensuring effective communications and programme alignment with strategic objectives.

Technical & Business Integration Actively facilitate seamless communication channels between technical teams and business units, ensuring cohesive alignment of technology initiatives with critical operational needs and strategic goals. This includes managing interdependencies across projects and initiatives.

Translate complex technical concepts for non-technical stakeholders and business requirements for technical teams. Contribute to the development of sustainable product strategies that balance innovation with operational feasibility, focusing on value realisation and benefit management.[What we are looking for] Experience &

Skills

• Minimum 12 years of relevant experience in technology, business operations, or the public sector.
• Strong track record in strategic programme planning and operational management.
• Demonstrated ability to manage complex stakeholder relationships while mitigating risks and issues.
• Excellent verbal and written communication skills, with proven experience in crafting compelling presentations and papers.
• Profound understanding of emerging technology trends and their strategic implications for enhancing and transforming public sector services and digital governance.
• Personal Attributes:
• Forward-thinking mindset with the courage to challenge conventional approaches.
• Strong analytical and problem-solving capabilities.
• Ability to navigate ambiguity and drive change in a complex environment.
• Pragmatic approach to process improvement and operational efficiency.
• Natural ability to build relationships across different levels of the organisation.
• Knowledge Areas:
• Strong understanding of government operations and public sector dynamics.
• Technical literacy sufficient to engage meaningfully with engineering teams.
• Business acumen with a focus on sustainable product development and operations.
• Familiarity with public sector procurement and financial management practices.

What we offer you

• Gov
• Tech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.
• These include leave benefits to meet your work-life needs and employee wellness programs.
• We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
• Learn more about life inside Gov
• Tech at go.gov.sg/Gov
• Tech
• Careers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech