Operations Design and Delivery Manager- Asset Management

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth.

Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.

Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as Operations Design and Delivery Manager- Asset Management.

In this role you will

• Assist in designing and setting up new operating model related to portfolio/fund’s structure across Alternatives investment capabilities, in close collaboration with members of Operational Design and Delivery.
• Supporting any change to existing operating models to reflect any new services, processes, and controls.
• Support the development of a global effective operation framework, including complexity ad risk assessment, and comprehensive documentation according to HSBC standards, for all operating models as a member of the Design and Delivery Operations team. The capabilities will be allocated according to capacity, expertise, and background.
• Contribute actively and on a continuous basis to end-to end process mapping in close engagement with functional architecture team, 1st line of Defence risk and controls and 2nd Line of Defence to get guidance, support, and assurance in the review of the output.
• Assist in engagement with 3rd party providers relationship and the assessment of their product and technology services related to Alternatives capabilities (fund administrator, loan services, TA, Custodian, cash management solutions…) at the initial set-up as well as on an ongoing basis.
• Support any inorganic initiative and potential transaction across countries and capability to participate to due diligence of a new counterparty from an operation perspective, build and assess the integration plan (impact and cost assessment, risk, and issues management)

To be successful you will need

• Working experience exposed to Alternative products, preferably prior experience into investment operations team or equivalent middle office services within asset management or asset management services. Experience in Real Assets and/or Private Credit operating models and fund structures would be a plus.
• Professional certifications (i.e. CAIA, CFA, ACA, ACCA, FRM…) is a distinct advantage.
• Identify opportunities for process improvement and champion continuous improvement within the team.
• Experience in managing operational risk in a changing environment.
• Must possess effective project management, organisational and interpersonal skills with proven ability to work to deadlines in an efficient and accurate manner.
• Experience dealing with outsourced service providers.

Opening up a world of opportunity

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Issued by The Hongkong and Shanghai Banking Corporation Limited.