Product Manager

Product Manager – Connected Devices & SoftwareLocation: Philadelphia, USA (Hybrid)Employment Type: contract

About the Role

We are looking for an experienced Product Manager to drive the strategy, development, and delivery of next-generation connected device software. You will work across engineering, architecture, UX, operations, and business teams to define product roadmaps, prioritise features, and deliver high-quality software solutions for millions of users.

This role requires someone with a strong technical background who is comfortable working alongside software engineering teams, interpreting product data, and managing products built on embedded platforms such as RDK.

Responsibilities

• Own the product roadmap from concept through delivery and ongoing optimisation.
• Gather and prioritise customer, stakeholder, and business requirements.
• Work closely with software engineering teams throughout the software development lifecycle.
• Define product requirements, user stories, and acceptance criteria.
• Collaborate with cross-functional teams including Engineering, QA, UX, Operations, and Analytics.
• Use data and customer insights to drive product decisions and prioritisation.
• Analyse product performance using KPIs and telemetry to identify opportunities for improvement.
• Lead Agile ceremonies and work with Scrum teams to ensure successful product delivery.
• Manage feature releases, product launches, and post-launch enhancements.
• Balance technical constraints, customer needs, and commercial objectives when making product decisions.

Required Experience

5+ years of Product Management experience within software or connected device environments.

Proven experience managing software products through the full Software Development Lifecycle (SDLC).

Experience working with engineering teams developing embedded software or consumer technology products.

Hands-on experience with RDK (Reference Design Kit), including RDK-B and/or RDK-V.Strong understanding of Agile methodologies including Scrum and Kanban.

Experience using product data, analytics, and customer insights to drive roadmap decisions.

Ability to write clear product requirements, user stories, and prioritisation frameworks.

Experience working with cross-functional technical teams including Software Engineers, QA, Architects, and DevOps.

Excellent stakeholder management and communication skills.

Preferred Experience

Experience within broadband, telecommunications, streaming, media, or connected home technologies.

Understanding of DOCSIS, Wi-Fi, gateways, or set-top box platforms.

Experience with cloud-based software platforms and APIs.

Familiarity with Jira, Confluence, Azure DevOps, or similar product management tools.

Experience working with data visualisation and analytics platforms such as Tableau, Power BI, Looker, or SQL.Knowledge of A/B testing, experimentation, and data-driven product optimisation.

Exposure to CI/CD pipelines and modern software engineering practices.