Business Development Manager, Virtual Concierge

Title: Business Development Manager, Virtual Concierge

Reports to: CEO

Location: Atlanta, GA; Dallas, TX — field-based role; you are expected to be out with clients and prospects daily

Compensation

$55,000 base + commission | OTE $85,000 at target, $100,000+ at stretch | Full benefits

FLSA Status: Exempt

About BEST

Best Upon Request (BEST) is a values-based, Great Place to Work-Certified company providing on-site concierge services as an employee benefit and patient amenity to healthcare systems and large employers across the United States. Headquartered in Cincinnati, Ohio.

Role Summary

We’re hiring a Business Development Manager to lead new business development for BEST’s Virtual Concierge offering. You’ll re-engage a warm contact base, book meetings, and close annual subscription contracts with HR executives, benefits leaders, and brokers across corporate, professional services, law firm, and SMB markets.

This is a ground-floor opportunity to work directly with our CEO, help shape the go-to-market strategy, and build a book of business in a category that’s ready for growth. You’re not sitting behind a desk; you’re out in the market every day.

What You'll Do

Business Development & Pipeline Management

• Re-engage BEST’s existing warm contact base and build a pipeline of qualified prospects including HR executives, benefits leaders, brokers, and decision-makers at corporations, law firms, professional services firms, and SMBs.
• Get in front of people with coffee meetings, prospect lunches, cold calls, LinkedIn outreach, and showing up where your buyers are. This is not a desk job.
• Lead consultative scoping conversations to right-size the subscription tier for each prospect and build a compelling business case.
• Own the full sales cycle: outreach, deck, proposal, close and log every activity in HubSpot in real time.

Market Development

• Work directly with the CEO to refine our Virtual Concierge go-to-market strategy; represent BEST at industry events and conferences.
• Use modern tools including AI (Claude) and HubSpot to work efficiently and punch above your weight.
• Drive adoption and utilization with new clients post-close you’re selling annual contracts that auto-renew; a client who underutilizes the program is a churn risk.

What success looks like in year one

• A full pipeline consistently moving through the funnel.
• First contracts signed and revenue on the board.
• HubSpot reflects real, current activity — no black holes, no stale deals.
• A clear read on which segments and buyer profiles convert best — and a sharpened strategy to match.

This Role Is Right For You If

• You’re energized by commission tied to your output
• Coffee meetings, prospect lunches, and industry events are how you naturally operate, not something you have to be pushed to do.
• You have executive presence and are credible in rooms with senior HR and benefits leaders and comfortable cold calling them the day before.
• You’re disciplined: your pipeline, calendar, and follow-ups stay current without being reminded.
• You want to build something, not just fill a role.

Required

• Outbound sales experience, comfortable cold calling, managing a pipeline, and owning a number.
• Strong written and verbal communication, your outreach gets responses and your decks are client-ready.
• Proficiency in Microsoft Office, PowerPoint, Excel, and Word.
• HubSpot or comparable CRM, every call, meeting, and deal stage logged in real time.
• Based in Atlanta, GA or Dallas, TX other major Georgia and Texas markets considered.

Preferred

• Experience selling SaaS, subscription-based, or recurring-revenue products, you understand annual contracts and what it takes to keep clients renewing.
• Familiarity with the HR or benefits buyer or a demonstrated ability to learn a new industry quickly.
• Experience in employee benefits, corporate wellness, or a related field.
• Active LinkedIn presence used as a real sales and prospecting tool.

Logistics

• Field-based, Atlanta, GA or Dallas, TX. In-person client meetings and travel required; this is not a work-from-home position.
• Background check required.

Growth & Opportunity

Strong performers in this role have a clear path to a senior Business Development or Director-level role as BEST’s Virtual Concierge business grows. You’ll work directly with the CEO from day one and have genuine influence over the product and go-to-market strategy, not just the execution of it.

How to Apply

Submit your resume. Optional but appreciated: a brief note on a sale, relationship, or win you’re proud of and what made it happen. We read every one.

https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d0934bc7b00193891ac7fb0ffb&id=8a78859e9eb34c5b019ef119fa1f08df&source=&lang=en

BEST values transparency, accountability, and teamwork. We are an equal opportunity employer committed to creating an inclusive environment for all team members.