Supervisor, IT

New Position! UPMC is hiring a full-time Supervisor, IT, to join their Essential Solutions IT department. This opportunity offers work life balance and career growth. If you have excellent leadership, organizational, and communication skills, APPLY NOW!Work Location: Hybrid position: you may have to go off site and visit locations as needed and come into the office once a month or more depending on the project.

Work Hours: Day Shift with Core Business hours. Eastern standard time.

Purpose: Under the general direction of the manager, supervises the day-to-day operations of a functional team of individual contributors within the Information Services Division. Provides support for development, installation, and delivery of technology products and services within specific departmental teams.

Responsibilities

• Run the Procedural service IT support.
• Budget and resource planning.
• Grow and develop talent with 4 Direct reports.
• Lead UPMC procedural space into the future with new technology implementations.
• Establish a relationship with our Operational partners and align IT with their goals.
• Supervises a team as part of a technology operations program.
• Completes performance evaluations and coaches/mentors staff.
• Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach.
• Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts.
• Work with ISD staff, clients, and/or vendors to evaluate, develop, and implement solutions.
• Creates and applies process improvement to increase product and service quality to achieve business objectives.
• Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response.
• Shows the ability to adjust and be flexible to change by adapting approach when necessary.
• Assures quality of information through business case and solution testing; validate results to initial business needs.
• Designs and documents system level, IS operations level, and/or end-user level procedures to support business applications.
• Acts as primary point of contact for team's Disaster Recovery Plan.
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.
• DATA GOVERNANCE Role: Application Steward Applications: Cedaron, Neodata, Witt Hamot.
• Seven years of total related experience, including one year experience as a senior or lead, OR equivalent combination of education/experience.
• Professional knowledge of IT methods.
• Proficient understanding of IT strategy and how it relates to business objectives.
• Ability to successfully supervise projects to completion on time and within budget.
• Ability to make decisions or recommendations based on various types and amounts of information.
• Additionally, this position may be required to maintain a stand-by status as part of a rotation within the team.
• This requires 24 hours per day, 7 days per week availability during the stand-by period.
• The frequency varies based upon the number of colleagues in the rotation.
• Top 3 Skills Needed: Leadership Organizational Skills Communication
• Preferred: (not a must) Previous OR or surgical application experience Project management background Previous leadership experience.
• Licensure, Certifications, and Clearances: Act 34UPMC is an Equal Opportunity Employer/Disability/Veteran