Program Manager – CMO

ABOUT MFUSED

Mfused is a high-growth cannabis manufacturing company built by operators, not spectators. We design, produce, and scale cannabis products in one of the most regulated and operationally complex industries in the United States.

Execution matters here. Precision matters. Compliance matters.

Cannabis does not operate like traditional industries. Banking is harder. Tax treatment is different. Compliance is constant. The companies that succeed are the ones that move fast, stay disciplined, and build systems that scale.

Mfused is built by people who take ownership. We value thoughtful strategy, but we reward execution.

As we expand across markets and manufacturing partners, we are strengthening the systems that allow our products to move efficiently between our internal teams and external manufacturing partners.

THE ROLE

The Program Manager – CMO owns the operational coordination between Mfused and its Contract Manufacturing partners. This role ensures materials, documentation, production planning, and compliance requirements move accurately and efficiently between Mfused and external manufacturing partners.

This position serves as the operational control point between Mfused, its manufacturing partners, and internal teams to ensure products move through the supply chain accurately, compliantly, and on time.

This role may directly supervise and manage shipping and receiving teams at Mfused operated sites.

WHAT YOU’LL DO

• External Manufacturing Operations
• Coordinate production planning across all CMO partners to maintain required inventory levels and production continuity.
• Track production orders, shipments, and delivery schedules to ensure raw materials and finished goods move according to plan.
• Monitor partner performance and proactively resolve operational issues impacting timelines or inventory levels.
• Order Management & Inventory Coordination
• Enter and manage sales orders related to CMO partners.
• Coordinate inbound and outbound shipments between Mfused, suppliers, and manufacturing partners.
• Partner with the Inventory team to validate inventory accuracy and ensure proper material flow.
• Ingredient & Component Coordination
• Work with Supply Chain and Operations to forecast terpene, ingredient, and component requirements.
• Ensure terpene shipments and ingredient transfers follow established processes.
• Communicate material requirements clearly to internal teams and external partners.
• Documentation & Compliance Management
• Maintain organized records of all deliveries and manufacturing documentation.
• Manage and maintain the Mfused Accounting Tracker for CMO partners.
• Prepare end-of-month operational documentation for internal reporting and regulatory requirements.
• Maintain product compliance documentation including Certificate of Analysis (COA), ingredient lists, and batch documentation.
• Cross-Functional Coordination
• Serve as a central coordination point between Product, Compliance, Quality, and Supply Chain teams.
• Communicate testing requirements, documentation updates, and product changes to manufacturing partners.
• Ensure third-party partners follow Mfused operational and compliance standards.
• Operational Issue Resolution
• Act as the internal point of coordination when B2B partners experience order delays or fulfillment issues.
• Investigate root causes across inventory, production scheduling, and logistics to resolve delivery disruptions.
• Communicate updates and corrective actions to internal teams including Sales, Supply Chain, and Operations.
• Identify recurring operational breakdowns and recommend process improvements to prevent future disruptions.

WHAT SUCCESS LOOKS LIKE

In this role, success means manufacturing partners always have the materials they need to operate, internal teams have clear visibility into shipments, production timelines, and documentation, and compliance documentation is always organized and audit-ready. Production disruptions caused by miscommunication or missing materials are minimized.

WHAT YOU BRING

• Minimum of 3 years’ experience in supply chain, manufacturing operations, product operations, or vendor management.
• High school diploma or equivalent; no degree required.
• Strong organization and documentation discipline.
• Ability to manage multiple operational workflows simultaneously.
• Strong communication skills across internal teams and external partners.
• Experience working in regulated manufacturing environments is a plus.
• Familiarity with compliance documentation such as COAs or product batch records is helpful but not required.
• Be at least 21 years old.

WHY THIS ROLE MATTERS

As Mfused expands its external manufacturing network, operational coordination becomes increasingly critical. This role ensures production partners, internal teams, and inventory systems remain aligned, so products move from planning to production to delivery without breakdowns. Over time, this position can grow into broader product operations leadership as the organization scales.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• This role may require occasional travel and remote work, but initial training and subsequent staff training may take place in office settings. The work environment may include exposure to cannabis-related products and processes.
• Actual compensation will be determined based on experience, location, and other factors permitted by law.
• May be exposed to cannabis and other materials used in manufacturing processes.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Mfused is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Mfused is committed to maintaining a workplace built on respect, accountability, and equal opportunity.

Reasonable accommodations will be made in accordance with applicable law.

Actual compensation will be determined based on experience, location, and other factors permitted by law.

Active Mfused employees should use our internal job board to submit an application for current openings.