Program & Operations Manager

Job Title: Program & Operations Manager

Location: Atlanta, Georgia

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 301227

About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan.

These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts.

Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information

The Office of the Vice President for Student Engagement & Well-Being provides executive leadership and strategic oversight for the institute's student-centered services, ensuring alignment with institutional priorities and regulatory requirements.

The office guides policy development, resource planning, and cross-campus coordination while overseeing a broad portfolio of divisional units dedicated to fostering a supportive, engaging, and well-functioning campus environment where students can thrive academically, personally, and socially.

Job Summary

Provide promotional, administrative, performance assessment, and financial/accounting services in support of assigned program(s) within a research center, academic unit, or other campus units of a school. These functions may encompass a variety of activities related to program success including coordination of program marketing, program administration, program operations, and program development.

This position will interact on a consistent basis with: research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position typically will advise and counsel: research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position will supervise: NA

Responsibilities

Job Duty 1 -

Design/develop promotional and marketing materials to include those developed for specific target audiences in support of program outreach efforts.

Job Duty 2 -

Plan, schedule and coordinate promotional events.

Job Duty 3 -

Coordinate administrative activities associated with program operations such as procurement, records maintenance, compliance, meeting arrangements and minutes, and document preparation.

Job Duty 4 -

Develop, analyze, reconcile and report financial data related to program operations.

Job Duty 5 -

Develop and maintain performance assessment tools applied in program review to measure and report progress.

Job Duty 6 -

Collaborate with internal and external entities to aid institutional or program support.

Job Duty 7 -

Perform other duties as assigned

Required Qualifications

Educational Requirements

Bachelor's Degree or an equivalent combination of education and experience

Other Required Qualifications

Overnight travel required for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requirements).

Required Experience

Four to six years of job-related experience

Preferred Qualifications

Additional Preferred Qualifications

Ability to utilize software that may be unique to unit or discipline may be preferred

Preferred Educational Qualifications

Bachelor's Degree

Preferred Qualifications

• PMP- certified
• Experience in a higher education setting
• Experience tracking projects using work management software (e.g., Monday.com, Smartsheet, etc.)

Knowledge, Skills, & Abilities

SKILLS

This job requires working knowledge of research program promotion and administration. Included are skills in development and administering program assessment tools, marketing, and financial analysis and reporting. Also required are skills in planning, organization, spoken and written communications, scheduling and customer service. Use of office and specialized computer applications and databases are required.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all.

To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services.

Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.

Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Other Information

Salary range

$66,883.00 - $74,841.00 commensurate with qualifications and years of experience

Location: Atlanta, GA

Job grade: S3

This is not a supervisory position.

This position does have financial responsibilities.

No, this position will not be required to drive.

This role is considered a position of trust.

This position does require a purchasing card (P-Cd).

This position will not travel

This position does not require security clearance.

Background Check

A successful candidate must be able to pass a background check, which will include a credit check. Please visit https://usg.policystat.com/policy/19298143/latest

Other Information

• Serve as the main point of contact for VPSEWB Office initiatives and for internal stakeholders, faculty, and students; serve as liaison to appropriate campus business units, working to resolve operational matters.
• Manage meetings, retreats, training sessions, and key signature events, including evaluation and selection of venues and services, sponsor and volunteer relations, budgeting, logistics, equipment, materials, and travel.
• Manage the preparation of financial reports and schedules; budget forecasting, monitoring, and cost-tracking preparation; and assist in tracking office, program, and event expenses to ensure they remain within budget.
• Create aesthetically pleasing brand assets via Adobe Illustrator and Canva, and functional, user-friendly websites via Drupal while adhering to Georgia Tech brand style guides.
• Create and maintain program and event documentation, including project plans, schedules, meeting notes, status reports, and budgets. Keep all documents up to date and easily accessible in shared folders.
• Track program and event performance, identify and problem-solve potential risks or delays, and regularly report program status to stakeholders.
• Contribute to the development and improvement of program and event management processes and methodologies to enhance efficiency.
• Provide executive administrative management; manage activities to ensure a well-executed, highly complex schedule of daily activities; and serve as the primary scheduling contact with the campus and external community.