Business Technology Product Owner (Salesforce)

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)The Digital Transformation team is seeking a highly motivated and talented team member to join the Delta Cargo team to manage technology applications across the organization. The selected candidate will be responsible for building the vision and roadmap for applications within their portfolio.

The candidate will manage applications through backlog prioritization/grooming, defining requirements, writing user stories and production releases, leveraging a cross-functional team of business and IT experts.

Summary Of

Responsibilities

• (not Comprehensive Of All Tasks)
• Build and manage a roadmap for key applications that supports the overall cargo strategy
• Work closely with Salesforce administrators, developers, and external partners to drive delivery from discovery through release
• Continuously identify opportunities for automation, simplification, and optimization across Salesforce workflows
• Function as the primary liaison between the business and IT by:
• Creating/managing backlog prioritization for each application to execute the roadmap in partnership with the business and ITLead backlog grooming, sprint planning, and release management
• Writing user stories of prioritized backlog items in partnership with the business and ITCoordinating production releases, including project management and change management when applicable
• Measuring the return on investment / impact of each development
• Provide support and translate business issues into clear requirements, user stories, and prioritized roadmaps
• Ad hoc project management of strategic initiatives to support cargo strategy
• Development of executive materials covering project management updates, critical project paths, assessment of primary and secondary impacts to Delta Cargo for system delivery and key recommendations to drive success

What You Need

• To Succeed (Minimum Qualifications)
• Ideal candidate will have demonstrated experience managing and executing multiple priorities in a time sensitive environment with minimal supervision
• Experience owning or managing Salesforce in a product, systems, or business-facing role
• Effective communication skills with the ability to influence technical and non-technical teams
• Must have ability to work with diverse groups and perspectives
• Must possess the ability to quickly and accurately acquire a working knowledge of business processes, systems and related data needs
• Consistently prioritizes safety and security of self, others, and personal data.

Embraces diverse people, thinking, and styles.

Possesses a high school diploma, GED, or high school equivalency.

Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)Bachelor’s or Master’s degreeSalesforce certifications (Administrator, Advanced Administrator, or Product Owner)Strong analytical skills and experience using data to inform decisions and measure impactExperience with Agile project management / system development methodologyPrevious experience in logistics

Benefits And Perks

To Help You Keep ClimbingOur culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees.

Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9% New hires are eligible for up to 2-weeks of vacation.

This is earned for use in the following vacation year (April 1 – March 31) In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period 10 paid holidays per calendar year Birthing parents are eligible for 12-weeks of paid maternity/parental leave Non-birthing parents are eligible for 2-weeks of paid parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare