Technical Business Analyst (IAM)

Technical Business Analyst

£500-550 per day | Inside IR35 | Hybrid (2 days per month in London)

We're supporting a leading global technology organisation delivering a business-critical transformation programme for a recognised international brand within the digital entertainment sector.

They are looking for an experienced Technical Business Analyst to join a high-performing project team, working alongside an experienced Project Manager to help shape technical requirements, investigate current processes, and support the successful delivery of key initiatives.

This is a hands-on Technical BA position supporting projects across Identity & Access Management (IAM) and Enterprise Service Management. You'll work with technical and business stakeholders to gather requirements, document processes, analyse data, and provide reporting throughout the project lifecycle.

This role would suit someone who is comfortable operating within technical environments and enjoys bridging the gap between business requirements and technology delivery.

Key Responsibilities

• Gather, analyse and document business and technical requirements
• Support the Project Manager throughout the project lifecycle
• Conduct investigations into existing IAM and Service Management processes
• Produce high-quality documentation, reports and project artefacts
• Facilitate workshops and stakeholder meetings
• Work closely with technical teams to ensure requirements are clearly understood and delivered
• Track project progress, risks and dependencies
• Support delivery across multiple workstreams

Essential Skills & Experience

• Proven experience as a Technical Business Analyst on enterprise technology projects
• Strong requirements gathering and documentation skills
• Experience working on Identity & Access Management (IAM) initiatives
• Knowledge of ServiceNow, ITSM or Enterprise Service Management platforms
• Experience supporting Project Managers within structured delivery environments
• Excellent stakeholder management and communication skills
• Ability to translate technical concepts into business requirements

Desirable

• Experience working within large enterprise organisations
• Knowledge of ITIL or Service Management best practices
• Experience working on transformation or infrastructure programmes

What's on Offer

• £500-550 per day Inside IR35 (flexible for the right candidate)
• Hybrid working with only 2 days per month onsite in London
• Opportunity to work on a high-profile enterprise transformation programme
• Initial contract with strong potential for extension
• Collaborative team environment with modern technologies