Account Executive (Senior)

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The role

As a Account Executive/Senior Account Executive, you will manage a portfolio of Real Estate clients, taking ownership of client relationships, renewals, and placements. You will be responsible for delivering tailored insurance solutions and ensuring high standards of service, while supporting team objectives and contributing to the growth and retention of the portfolio.

What you’ll do

• Manage a portfolio of Real Estate clients, acting as a key point of contact for day-to-day insurance matters
• Lead renewals, new business placements, and mid-term adjustments, ensuring timely and accurate delivery
• Review client requirements and structure risks appropriately for market presentation
• Negotiate with insurers to secure suitable terms, cover, and pricing for clients
• Build and maintain strong relationships with clients, insurers, and third parties
• Oversee the preparation of market submissions and client documentation, ensuring quality and completeness
• Respond to client queries and resolve issues promptly, ensuring a consistent level of service
• Identify opportunities to retain and develop client relationships, supporting portfolio growth
• Work closely with account handlers and technicians to ensure effective delivery of service
• Monitor progress against renewal timelines and ensure all activity meets agreed deadlines
• Ensure accurate record keeping and adherence to internal policies and compliance requirements

Who we’re looking for

• Proven experience managing or supporting Real Estate clients within an insurance or broking environment (circa 5 years)
• Experience handling renewals, placements, and mid-term adjustments
• Exposure to negotiating with insurers and presenting risks to market
• Experience working with client portfolios and maintaining ongoing relationships
• Understanding of the London Market and insurance processes
• Experience collaborating with technical or servicing teams to deliver client outcomes
• Ability to manage competing priorities across multiple accounts
• Professional insurance qualifications (e.g. ACII) are desirable or working towards
• Relevant market qualifications such as LLMIT are desirable
• Strong written and verbal English, with the ability to communicate information clearly
• Good numeracy skills, with confidence working with figures and client data

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent