Bilingual Human Resources Manager (English & Spanish Required)

Job Summary

LiftUp is a fast-growing social enterprise built on the belief that dignity is good for people and good for business. Through our dignity-based operating principles, we are challenging traditional approaches to workforce management by creating environments where employees can build stability, advance their careers, and thrive.

Our current portfolio includes Do Right Services Company, a commercial cleaning and landscaping business serving the Chicagoland area, with ambitious plans for continued growth and innovation.

We are looking for a Bilingual Director of Human Resources who is excited by the opportunity to build, not simply maintain, an organization. This is far more than a traditional HR leadership role. While the Bilingual Director of Human Resources will oversee the core functions of Human Resources, they will also help shape the future of our workforce strategy alongside senior leadership.

Working closely with our founders and General Manager, you'll help develop systems, test new ideas, and create employment practices that challenge conventional thinking while remaining operationally excellent and legally sound.

This opportunity is ideal for a mid-career HR professional who has built a strong foundation in Human Resources and is ready to take the next step into strategic leadership. We're looking for someone who has the confidence to lead, the curiosity to question conventional practices, and the ambition to grow alongside a rapidly evolving organization.

If you're looking for a role where your responsibilities and your influence will expand as the company grows, this is an exceptional opportunity.

The Bilingual Director of Human Resources serves as a key member of the leadership team, responsible for developing and executing HR strategies that support our mission, values, and ambitious growth objectives. While ensuring excellence across compliance, employee relations, talent development, HR operations and strategy.

As our organization evolves, the Bilingual Director of Human Resources will have the opportunity to influence decisions well beyond traditional HR responsibilities, partner directly with executive leadership, and help build an organization that challenges assumptions about what exceptional employment can look like.

Responsibilities

• Develop and execute a comprehensive Human Resources strategy that supports the organization's growth, mission, and long-term vision.
• Serve as a trusted strategic advisor to the leadership team on organizational design, workforce planning, talent strategy, compensation, employee relations, and leadership development.
• Help build scalable systems and processes that support rapid organizational growth while remaining flexible enough to evolve alongside the business.
• Identify opportunities to rethink traditional HR practices and develop innovative approaches that improve the employee experience while maintaining sound business and legal practices.
• Stay informed on emerging HR trends, employment legislation, and workforce innovations to ensure the organization remains both compliant and forward-thinking.

Talent Acquisition & Employee Development

• Lead innovative recruiting and onboarding strategies that attract exceptional talent aligned with our mission and culture.
• Design and oversee performance management processes that promote accountability, continuous feedback, and professional growth.
• Develop learning and leadership development opportunities that prepare employees for advancement within the organization.

Compensation & Benefits

• Design and manage equitable compensation and benefits programs that attract, retain, and motivate employees.
• Oversee benefits administration and ensure employees understand and can effectively utilize available resources.

Employee Experience & Engagement

• Foster a workplace culture grounded in dignity, trust, accountability, and continuous improvement.
• Develop employee relations strategies that support engagement, conflict resolution, coaching, and performance improvement.
• Lead internal communication initiatives that strengthen transparency, organizational alignment, and employee connection to our mission.

HR Operations & Compliance

• Oversee all HR operations, including HRIS administration, payroll coordination, reporting, and data analytics.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Develop and maintain HR policies and procedures that are fair, compliant, and reflective of our organizational values.
• Manage departmental budgets, resources, and HR systems to support operational excellence.

Qualifications

• Bilingual in English and Spanish is a REQUIREMENT!
• 5+ years of HR experience

Who Will Thrive Here

This role is well suited for someone who

• Enjoys building systems rather than simply maintaining them.
• Sees compliance as the foundation, not the finish line of great Human Resources.
• Is energized by ambiguity, ownership, and the opportunity to help shape a growing organization.
• Can balance thoughtful execution with strategic thinking.
• Believes work can be both operationally excellent and deeply human.
• Wants to help redefine what exceptional employment looks like for frontline workers.

Why This Role Is Different

At LiftUp, Human Resources is not a support function operating on the sidelines, it's a strategic driver of our business and our mission. You'll have the opportunity to influence organizational strategy, collaborate directly with executive leadership, and help build employment practices that challenge conventional assumptions about how organizations support and invest in their people.

• If you're looking for a role with narrowly defined responsibilities, this may not be the right fit. If you're excited by ownership, curiosity, continuous improvement, and the opportunity to build something meaningful, we'd love to meet you.