Manager – Data & Business Intelligence

Manager - Data & Business Intelligence

Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.

|Get to Know Us

Al Etihad Payments is the UAE’s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.

Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.

Al Etihad Payments supports the government’s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.

|Our Culture

We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment's ecosystem!

|About the role

Manager of Data & Business Intelligence typically involves overseeing the collection, analysis, and interpretation of data to provide actionable insights that drive strategic decision-making within the organization. This includes managing databases, data analytics tools, and reporting systems to ensure the efficient gathering, processing, and dissemination of information.

Additionally, the manager is responsible for developing and implementing business intelligence strategies, identifying key performance indicators (KPIs) and collaborating with various departments to optimize business processes and achieve organizational goals. Overall, the role aims to leverage data to improve operational efficiency enhance performance and gain a competitive advantage in the marketplace.

|What You’ll Do

• Developing Data Strategy: Lead the development and implementation of a comprehensive data strategy aligned with the organization's goals and objectives.
• Driving Strategic Initiatives: Collaborate with cross-functional teams to identify opportunities for leveraging data to drive strategic initiatives, improve operational efficiency, and enhance customer experiences.
• Building Analytics Capabilities: Develop and implement analytics frameworks, tools and processes to enable the organization to extract meaningful insights from data efficiently.
• Data Governance and Compliance: Establish and enforce data governance policies and procedures to ensure data quality integrity, security, and compliance with regulatory requirements.
• Data Infrastructure and Architecture: Oversee the design implementation, and maintenance of scalable data infrastructure and architecture to support the organization's data needs.
• Data Analysis and Insights Generation: Lead efforts to analyze complex datasets, identify trends, patterns, and outliers, and generate actionable insights to drive informed decision-making across the organization.
• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership.
• Apply complex research, business intelligence and analytical methods to identify trends that provide opportunities for product development, innovation and strategic planning.
• Create or review technical design documentation for research and business intelligence projects to ensure the accurate development of reporting solutions.
• Stakeholder Management: Collaborate with executive leadership, department heads, and key stakeholders to understand their data needs and priorities and align data initiatives with business objectives.
• Talent Development: Build and mentor a high-performing team of data professionals, including data scientists, analysts’ engineers, and architects, fostering a culture of continuous learning and innovation.
• Vendor Management: Evaluate and manage relationships with external vendors, partners, and service providers to ensure the successful implementation of data-related projects and initiatives.
• Perform any tasks assigned by the line manager.

|Minimum Qualifications and Experience

• Bachelor’s degree or master’s degree in relevant field such as computer science Data Science or information systems or a related discipline.
• Deep understanding of data management, data governance, data architecture, and data analytics technologies and methodologies.
• Strong business acumen and demonstrated ability to translate business needs into data-driven solutions and actionable insights.
• Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Knowledge of regulatory requirements and compliance standards related to data privacy, security, and confidentiality.
• Experience in data mining and data analytics.
• Experience in extracting, transforming the data and making a presentable analysis for a given problem.
• Willingness to learn and adopt best practices in statistics, predictive modelling and ML.

|Technical and Behavioral Skills

• Should possess commendable leadership skills such as team management, delegating responsibilities providing direction, motivation and empowerment to the team.
• Strong project management skills.
• Should possess strategic and analytical thinking capabilities.
• Strong technical knowledge and proficiency in computer systems, servers, databases, security systems, and IT and network infrastructure.
• Experience in vendor management, risk management and change management.
• Should be adaptable, flexible and collaborative with good time-management skills.
• Professional fluency in written and spoken English. Arabic is a plus.

|Preferred Qualifications

• Previous experience in payment services isa plus.
• Experience working in the UAE region is a plus.

|What you can expect from us.

• Modern work environment with level of flexibility.
• Dynamics and motivated team of colleagues working towards achieving UAE National Objectives.
• Competitive compensation package, including annual bonus and additional benefits like child educational allowance and annual flight tickets (where eligible).
• Comprehensive health insurance coverage.