Head Specialty Coffee Barista

James Café is a vibrant and welcoming culinary destination in the heart of Abu Dhabi, offering a fusion of European and international flavors in a stylish, casual dining setting. We pride ourselves on exceptional service, warm hospitality, and a cosmopolitan atmosphere.

Job Summary

We are seeking an experienced and passionate Head Barista to lead our coffee operations and inspire our barista team. The Head Barista is responsible for maintaining the highest standards of specialty coffee preparation, ensuring exceptional customer service, overseeing daily bar operations, and coaching team members to deliver a consistently outstanding guest experience.

This role combines technical coffee expertise with leadership, operational excellence, and a commitment to continuous improvement.

Key Responsibilities

• Lead, supervise, and support the barista team during daily operations.
• Prepare and serve high-quality specialty coffee and espresso-based beverages with precision, consistency, and attention to detail.
• Ensure all beverages meet James Café's quality standards and presentation requirements.
• Train, mentor, and develop baristas in coffee preparation techniques, customer service, workflow efficiency, and equipment handling.
• Monitor daily coffee bar operations, ensuring smooth service during peak and off-peak hours.
• Maintain cleanliness, organization, and food safety standards in accordance with company policies and local health regulations.
• Perform regular calibration of espresso machines and grinders to maintain beverage quality.
• Monitor inventory levels of coffee beans, milk, syrups, and bar supplies, and coordinate replenishment with management.
• Minimize product waste and maintain proper stock rotation.
• Collaborate with the kitchen and front-of-house teams to ensure seamless guest service.
• Assist in developing seasonal beverages, coffee promotions, and menu innovations.
• Address guest feedback professionally and resolve service issues promptly.
• Ensure all coffee equipment is properly maintained and report maintenance requirements when necessary.
• Promote a positive, professional, and team-oriented working environment.

Requirements

• Previous experience as a Head Barista or Senior Specialty Coffee Barista in a specialty coffee environment.
• Strong knowledge of espresso extraction, milk texturing, brewing methods, coffee origins, and specialty coffee standards.
• Leadership experience with the ability to train, motivate, and supervise a team.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and time management abilities.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Flexible to work shifts, weekends, and public holidays.
• Passion for coffee, continuous learning, and delivering exceptional guest experiences.

Work Location: In person