Sales and Customer Service Representative – Advertising and Marketing Materials

A specialized company in the sale and distribution of advertising materials and supplies, with several branches in Riyadh, is seeking a Sales and Customer Service Representative to work at one of its branches.

We are looking for a responsible, precise, and trustworthy individual with previous experience in advertising materials or similar commercial sectors, who can efficiently handle customer interactions, invoices, and cash management.

• Required Qualifications
• Bachelor's degree in Accounting, Business Administration, Sales, or a related field.
• Minimum of two years of work experience in one of the following fields:
• Advertising materials and supplies.
• Building materials or industrial tools.
• Retail and wholesale sectors with a significant number of products.
• Sales and issuance of invoices and cash collection.
• Practical experience in using sales software or POS systems or ERP programs.
• Ability to issue invoices and receipts and manage cash registers.
• Ability to memorize and understand a large number of products, measurements, and specifications.
• Proficiency in using computers and Microsoft Office programs.
• Good communication and customer service skills.
• High accuracy in dealing with numbers, quantities, and prices.
• Ability to work under pressure and handle multiple requests simultaneously.
• Applicants must currently reside in Riyadh.
• For non-Saudis: A valid residency permit and a transferable work visa are required.
• Ability to provide a job reference from previous employers.
• Preference will be given to those with direct experience in advertising materials such as acrylics, stickers, printing sheets, signage, and displays.

Personal Attributes Required

• Integrity and accountability, especially in handling cash and inventory.
• Discipline and adherence to work schedules.
• Attention to detail and accuracy.
• Politeness and good customer interaction.
• Initiative and not waiting for instructions in daily operational matters.
• Maintaining confidentiality of company assets.
• Job stability and minimal job hopping.

Job Details

• Work Location: Riyadh.
• Work Type: Full-time.
• Benefits: Medical insurance, annual leave, bonuses as per company policy.
• Probation Period: As per company policy.

Skills

Welcoming customers into the branch and understanding their needs while offering suitable products.

Handling customer phone inquiries and requests from sales representatives.

Issuing sales invoices and price quotations accurately.

Recording cash receipts for banking transactions and cash deposits.

Receiving cash payments and reconciling the cash register with invoices and receipts.

Delivering and distributing financial collections according to company procedures.

Monitoring stock levels inside the branch and requesting supplies from the warehouse before depletion.

Receiving incoming goods for the branch and ensuring compliance with quantity and product specifications.

Maintaining product organization and cleanliness in the work area.

Having a comprehensive understanding of the company's products, their uses, and pricing.

Coordinating with the warehouse and sales for timely fulfillment of customer requests.

Preparing daily reports on sales, collections, discrepancies, and any operational observations.

Full compliance with company policies related to cash handling and inventory management.