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MeetherNet Technologies
Doha continues to expand as a regional centre for communications, technology services, and digital infrastructure, and at MeetherNet Technologies, we help organisations maintain secure, stable, and efficient network environments.
We are looking for a Network Support Engineer who can monitor network performance, investigate connectivity problems, support network equipment, and assist users with technical issues. You will work closely with systems engineers, infrastructure specialists, and service desk teams to maintain reliable network services for clients and internal operations.
This role is suitable for someone who enjoys technical troubleshooting, understands networking fundamentals, and can respond calmly and professionally when service issues occur.
Why Work With Us?
Our office is located in Al Nuaija, a well-connected commercial area in Doha. You will work in a professional technology environment alongside network engineers, systems administrators, technical support specialists, and project teams.
You will support wired and wireless networks, routers, switches, firewalls, virtual private networks, and connectivity services used across different business environments.
You will gain practical experience in network monitoring, incident investigation, equipment configuration, security controls, and infrastructure support.
You will work closely with technical teams and client representatives to resolve network issues, improve service reliability, and maintain clear support documentation.
Provide first-line and second-line assistance for local area networks, wide area networks, wireless connections, internet access, and virtual private network services.
Investigate network outages, slow connections, unstable wireless access, addressing conflicts, and other connectivity problems.
Monitor network availability, bandwidth usage, device performance, system alerts, and recurring incidents through network monitoring platforms.
Assist with the installation and configuration of routers, switches, wireless access points, firewalls, and related network equipment.
Receive, prioritise, document, and resolve network support requests according to agreed service response and resolution targets.
Help users resolve connectivity problems involving workstations, printers, mobile devices, remote access, and business applications.
Perform routine equipment checks, firmware updates, configuration reviews, cable inspections, and preventive maintenance activities.
Assist with firewall rules, access permissions, secure connections, network segmentation, and basic cybersecurity controls.
Maintain network diagrams, device inventories, configuration records, troubleshooting guides, and incident resolution notes.
Escalate complex network failures, security incidents, and infrastructure problems to senior engineers or external service providers with complete technical information.
Review network performance data, identify recurring problems, and recommend practical improvements to increase reliability and efficiency.
Support network installations, office relocations, equipment upgrades, system migrations, and infrastructure improvement projects.
At least 2 to 4 years of experience in network support, information technology support, network operations, or a similar technical position.
A diploma or bachelor’s degree in Information Technology, Computer Science, Network Engineering, Computer Engineering, or a related field is preferred.
Good understanding of TCP IP, DNS, DHCP, VLANs, routing, switching, wireless networking, firewalls, and virtual private networks.
Experience with network monitoring platforms, remote support tools, ticketing systems, command-line utilities, and basic equipment configuration is preferred.
Cisco, CompTIA Network Plus, Microsoft, Fortinet, or similar technical certifications are an advantage but not mandatory.
Ability to investigate technical issues logically, identify possible root causes, and implement practical solutions with minimal supervision.
Strong spoken and written English is required. Arabic language skills are an advantage but not mandatory.
Ability to explain technical issues clearly and provide professional support to users with different levels of networking knowledge.
Ability to manage multiple support cases, prioritise service interruptions, follow escalation procedures, and maintain accurate records.
You are analytical, dependable, and solutions-oriented. You take ownership of network issues, communicate clearly during service disruptions, and remain calm when resolving technical problems under pressure.
Pay: QAR6,000.00 - QAR8,000.00 per month
Work Location: In person
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