IT Network Administrator

• Performing or assisting in the engineering, installation, operation, and maintenance

of core IP infrastructure and network in accord with established procedures

facilitating effective operations and smooth network availability;

• Designing, implementing and executing the set plans for networks and cabling as

per the Organization’s business requirements;

• Monitoring the working of various aspects of network connectivity, servers and

telephone systems ensuring smooth operation and rectifying any problems or

incorrect usage;

• Ensuring that comprehensive monitoring of all mission critical network infrastructure

components, including network protocol, is done according to prescribed

frequencies;

• Ensuring that built-in failover capabilities are implemented in the network systems to

achieve non-stop work of critical network infrastructure components;

• Ensuring incident and problem case logs and handled appropriately and their

association with network infrastructure components are reviewed diligently;

• Ensuring that all available data from the network monitoring tools is used to

determine where bandwidth capacity adjustment need to be made to proactively

support business needs;

• Handling network administration e.g. network address assignment, assignment of

routing protocols and routing table configuration as well as configuring of

authentication and authorization – directory services;

• Keeping up to date with the latest tools and utilities;
• Performing the creation, modification and deletion of user accounts in different

systems (exclusive of the users applications);

• Carrying out the defined network administration duties using the available tools in

order to allow user access to the system through domain or exchange servers and

facilitate effective system operations in accord with established guidelines and

protocols;

• Knowledge in working on the below systems:

i. VMware

ii. cisco

iii. AWS

iv. Microsoft 365

v. azure

vi. exchange

vii. AD

viii. Sharepoint

• Certified in the below:

i. CCNA - Cisco Certified Network Associate

ii. PCNSE – Palo Alto Networks Certified Network Security Engineer

iii. Fortinet - Fortinet Certified Fundamentals in Cybersecurity

iv. Microsoft Certified: Azure Security Engineer Associate

v. Microsoft Certified: Azure Network Engineer Associate

vi. AWS Certified SysOps Administrator – Associate

vii. AWS Certified Security – Specialty

viii. CompaTIA Security +

• Implementing security devices and applications to monitor and reviewing network,

servers, and applications to ensure adherence to central information security

guidelines;

• Contributing to the implementation of an effective and robust control, backup, virus

Defense and security systems to safeguard and protect all network operations and

ensure the reliability and integrity of data;

• Running different types of utilities ensuring network security from viruses and

hackers in accord with established policies and procedures;

• Preparing and recommending the required network related purchase orders for

timely replenishment as well as equipment and software solutions for stated needs.

• Researching and recommending equipment and software solutions for stated needs.
• Recommending the appropriate vendors and work closely with selected parties

ensuring quality and cost-effectiveness in the provided solution.

• Monitoring the technical support provided by vendors ensuring that they are

providing the Organization with an efficient and effective service.

• Coordinating with the Organization’s IT users to understand and assess the overall

system requirements in order to establish and communicate priorities for hardware

upgrades deployments in accordance with changing business needs;

• Conducting user training and updating user manuals to ensure that the end-users

acquire the knowledge and skills needed to operate the enhanced IT Infrastructure;

• Deploying the defined new installations and upgrading of hardware, and identifying

faults prior to informing the respective vendors or related Organizations IT parties in

order to resolve issues in a timely manner and thus facilitate uninterrupted operation;

• Installing, configuring and monitoring installed hardware as per defined procedures

and accurately identifying and reporting hardware faults to the concerned Organizations

personnel to take immediate action and resolve the problem at the earliest;

• Administering server storage capacity, monitoring data collisions and system

processes and patches, and rectifying issues ensuring that they are ready and

correctly deployed;

• Participating and testing the efficiency of disaster recovery procedures so that they

can be reinstated in a timely and integral manner without any loss of data in the

event of a disaster scenario;

• Providing first level technical assistance facilitating smooth running of IT operations

at all times and maintaining uninterrupted flow of work;

• Carrying out IT help desk work within the department procedures ensuring

consistency of service to users;

• Supporting users in the use of computer equipment by the provisioning of expert

advice, training and resolution of their problems, escalating the problem to the

relevant Organization parties when the answer is not readily available;

• Providing proactive and reactive support on premises and remote support for

immediately resolving any of the Organization end user problems;

• Administering the database, monitoring database performance and server hardware,

performing restore, database tune up to increase efficiency and response time;

• Monitoring and fine-tuning the performance of databases (including trouble

shooting);

• Performing daily, weekly and monthly maintenance/back-up of the databases and

ensuring reliability/recoverability of information in the database to ensure operational

continuity;