Product & Program Coordinator

Overview

Our client is a leading regional digital commerce and financial services organization driving innovative payment and customer engagement solutions. They are seeking a Product & Program Coordinator to support the planning, coordination, execution, and continuous improvement of strategic payment and co-branded card initiatives.

Key Responsibilities

• Coordinate product roadmaps, project plans, milestones, and deliverables across multiple workstreams
• Support the end-to-end product lifecycle from requirements gathering through launch and post-launch monitoring
• Track project progress, risks, dependencies, issues, and action items while ensuring timely follow-up
• Facilitate cross-functional collaboration between Product, Marketing, Operations, Technology, Risk, Compliance, Analytics, and external stakeholders
• Prepare management reports, dashboards, executive presentations, and status updates
• Maintain project documentation, business requirements, governance records, and decision logs
• Support product enhancements, launch readiness activities, user acceptance testing (UAT), and portfolio optimization initiatives
• Monitor product performance metrics and provide insights to improve customer engagement and business outcomes.

Requirements

• 4-6 years of experience in Product Coordination, Program Management, PMO, Product Operations, or Project Coordination
• Experience within Banking, Cards, Payments, FinTech, E-commerce, or Financial Service
• Exposure to payment products or co-branded card programs is highly preferred
• Strong experience coordinating cross-functional teams and managing multiple stakeholders
• Experience with project governance, milestone tracking, RAID logs, and delivery management
• Strong documentation and business requirements management skill
• Advanced Microsoft Excel and PowerPoint skill
• Experience with Power BI or reporting dashboards is an advantage
• Familiarity with Jira, Asana, Monday.com, Smartsheet, or similar project management tools is preferred
• Excellent communication and presentation skill
• Immediate joiners or candidates serving up to a 30-day notice period are preferred---------------------------------------------------------------------------------------------------------Job location
• Dubai
• Outsourced though Innovations Global
• Type – 12 months project(may extend)
• Package
• AED 32000/month