Sales Executive

We're building something different at Fortis — a fintech that puts software, loyalty, and payments in one place for small and medium businesses across the UAE. We're growing fast, and we're looking for a driven Sales Executive (Payments) to join our payments acquisition team. You'll be handling inbound merchant leads, qualifying them fast, and closing payment acquiring deals remotely.

What you'll be doing

• Contacting inbound leads within defined SLA and qualifying merchants on processing volume, current acquiring setup, and settlement needs
• Delivering clear, confident payments pitches
• MDR, settlement speed, acceptance methods, onboarding timelines
• Closing payment acquiring deals remotely across phone and digital channels
• Routing complex or enterprise-volume deals to the right teams with clean handover documentation
• Keeping CRM records accurate and pipeline healthy — lead status, call notes, closed/lost reasons
• Hitting monthly targets for won deals and lead-to-won conversion rate

What we're looking for

• We're open to a range of backgrounds — here's what matters most:1–3 years of experience in a customer-facing role — payments sales, merchant acquiring, bank sales, or customer service / technical support in fintech or banking
• Understanding of basic payments concepts: MDR, interchange, settlement cycles — or genuine eagerness to learn them fast
• Confident on the phone, comfortable handling objections, and able to run a full sales conversation independently
• Disciplined with CRM and process — you follow up, you document, you don't let leads go cold
• Arabic, Hindi, Urdu, or Malayalam speaker is a strong plus
• No prior payments experience?
• If you've worked in a fast-paced customer-facing environment — bank call center, technical support, customer success — and you're hungry to move into sales, we'd also love to hear from you.

What we offer

• Competitive base + performance-based commission
• Medical insurance
• Visa support
• Central Dubai office (World Trade Centre)
• As part of our recruitment process, we process candidate personal data for recruitment and selection purposes.
• This may include recording or transcription of interviews, AI-assisted summarisation of interview notes, and storage of candidate information in our applicant tracking system.
• These tools support our recruitment team and do not make final hiring decisions without human review.
• We retain candidate information only for as long as necessary for the relevant recruitment process, unless you separately agree that we may keep your details for future opportunities.

By submitting your application, you acknowledge that your personal data will be processed in accordance with this notice.