Project Coordinator -- Bilingual English/Chinese (Cantonese (preferred)/Mandarin)

MR. AIR NYC

Project Coordinator - Bilingual English/Chinese (Cantonese (preferred)/Mandarin)

Location: Brooklyn, NY/New York City Field Support. This role includes occasional travel to job sites throughout Brooklyn, Manhattan, and Queens.

Keep Premium Projects Moving With Clarity and Care.

MR. AIR NYC is a specialized HVAC and building science company serving New York City homeowners, Brownstones, townhomes, historic properties, and complex retrofit projects. We combine technical HVAC knowledge, energy auditing, 3D scanning, clear communication, and professional project execution to deliver a better experience from consultation through installation and service.

We are hiring a Project Coordinator to help connect the office, clients, vendors, and field teams so projects stay organized, clear, and on track. This is a highly communication-driven role that requires strong follow-through, client care, and the ability to manage changing priorities.

The ideal candidate is bilingual in English and Chinese, organized, tech-savvy, and comfortable working with both customers and field teams. This role is a great fit for someone with project coordination, construction coordination, HVAC, remodeling, office/field support, or even event/wedding planning experience where timing, communication, and vendor coordination are essential.

Key Responsibilities

• Coordinate daily project communication between customers, installers, technicians, vendors, and internal team members
• Help organize schedules, job details, project updates, materials, documents, photos, and follow-ups
• Communicate with clients in a professional, calm, and helpful manner throughout the project process
• Support field teams by helping clarify job scopes, project details, access needs, material needs, and customer expectations
• Read and interpret basic floor plans, project notes, photos, and site documentation
• Use company applications and digital tools to track project progress and communication
• Help identify priorities, next steps, and potential issues before they delay the project
• Coordinate with vendors, suppliers, and internal staff regarding materials, timing, and project needs
• Maintain accurate records, updates, and documentation in company systems
• Support the company's process-driven approach while remaining flexible and solution-oriented

Qualifications

• Fluent English required; Mandarin and/or Cantonese strongly preferred due to customer communication needs.
• 2+ years of project coordination, construction coordination, office/field coordination, or related experience preferred
• HVAC, mechanical, remodeling, construction, or home services experience is a strong plus
• Ability to read basic floor plans and understand project documentation
• Valid driver's license with a clean driving record required
• A personal vehicle is a plus but not required
• Strong communication skills and ability to coordinate between customers and field teams
• Highly organized, responsive, punctual, and able to prioritize changing tasks
• Comfortable using phone apps, tablets, digital documentation tools, and company software
• Customer-focused mindset and ability to communicate professionally with homeowners

Pay and Benefits

• Job Type: Full-Time, W-2 Employee
• Pay: $45,000-$75,000 per year, based on experience
• After successful completion of the probationary period:
• 10 days paid time off
• Paid federal holidays
• Health insurance available, with a company contribution of 50%
• IRA retirement plan with company match up to 3%
• Training on company systems, HVAC project workflows, and building science documentation
• Growth opportunity as the company expands its project operations team

Why MR. AIR NYC

MR. AIR NYC is a small, growing company where communication, teamwork, and good ideas matter. You will work closely with leadership, field teams, and customers while helping create a smoother project experience for everyone involved. This role is ideal for someone who enjoys organizing moving pieces, calming client concerns, and making sure no detail falls through the cracks.

If you want to be part of a supportive, flexible, and process-focused team, this is a strong place to grow.

MR. AIR NYC encourages applications from qualified candidates of all backgrounds and experiences.