Digital Content Writer - Creative Experiences Global Startup

Do you love storytelling and have a passion for arts and crafts, gifting, and local experience ideas? We’re looking for an enthusiastic wordsmith who can brief, sub-edit, and also produce their own content to elevate our organic growth strategy.

This role is ideal for a local writer with extensive experience driving content in new cities. You’ll combine modern SEO expertise and strategic AI proficiency to deliver measurable growth for a platform supporting local artisans.

About ClassBento

ClassBento is a fast-growing tech platform, offering 20,000+ art, craft and culinary classes across the US, UK, and Australia. We connect small business owners running creative workshops with people wanting to learn everything from candle making to cooking classes. We deliver memorable experiences, with an average 4.9 out of 5 star rating from 150,000+ reviews.

At ClassBento, we’re all about getting people to switch off, learn new skills and discover new passions. Our super-connected culture has led to a massive increase in stress levels and burnout and many people are finding it increasingly difficult to maintain a healthy balance.

The well-being experiences we offer on ClassBento provide the perfect opportunity to take a step back and have some fun creating something with your own hands. To further our mission to improve mental wellbeing, we also donate to NAMI in the US with every booking.

Headquartered in Sydney, Australia, we are now expanding our US presence from our Brooklyn-based office space. We are a close-knit team where you’ll make a big impact.

About the role

As our Digital Content Writer, your mission is to drive ClassBento’s organic growth through high-impact content. You are a highly experienced writer who loves the craft of long-form SEO content and enjoys testing new strategies in a high-growth startup environment.

You will act as a lead voice for our audience, producing high-authority "Hero" articles and landing page copy that truly resonates. In line with living ClassBento’s Open, Caring and Conscientious values, success in this role is measured by the delivery of quarterly OKRs focused on content quality and organic engagement.

You will leverage AI as a "co-pilot" to maximize efficiency while keeping the human heart, expertise, and brand personality at the centre of everything you write.

Responsibilities

• Produce high-quality, long-form content and "Hero" guides designed to target high-intent search terms and capture key audience segments.
• Write with an "answer-first" mindset to perform in Generative Search Experiences (SGE) and Generative Engine Optimisation (GEO), ensuring our content is the primary source for AI-driven answers.
• Use keyword research to strategically incorporate search terms into articles and landing pages, focusing on "Helpful Content" that provides genuine user value.
• Editorial Standards: Self-edit all work for accuracy, readability, and brand voice alignment, ensuring your copy requires minimal revision from the team leads.
• Collaborate with global content teams to share insights and content ideas.
• External Briefing: Translate high-level SEO strategies into clear, actionable briefs for freelance contributors, ensuring alignment with ClassBento’s brand voice.
• Sub-Editing & Quality Control: Act as the primary editorial gatekeeper for outsourced content, refining drafts to meet our E-E-A-T standards and ensuring every piece is "search-ready" before publication.

Experience & Skills

• 4+ years of digital content writing experience, ideally in a fast-paced start-up, e-commerce marketplace, or creative agency.
• Education: Bachelor’s degree in Creative Writing, Journalism, Communications, Marketing, or a related field.
• CMS Proficiency: Hands-on experience working within a backend CMS or marketplace platform to publish and manage content at scale.
• SEO & Data Proficiency: Working knowledge of SEO principles and hands-on experience with tools like Ahrefs, Google Analytics and Search Console to drive organic growth.
• Editorial Excellence: Exceptional copywriting and editing skills, with a focus on conversion optimisation, readability and maintaining high-quality standards.
• AI & Systems Literacy: Proficient in using AI platforms (ChatGPT, Claude, Gemini) as a productivity co-pilot to scale drafting and ideation.
• Marketplace Insight: Ability to analyse market data and emerging trends to adapt content strategies and identify growth opportunities.
• Mission Alignment: A genuine passion for arts, crafts, and creative wellbeing, with a desire to help small businesses thrive.
• Exceptional Writing & Editing: A master of tone, grammar, and storytelling, with the ability to switch between sales-focused copy and authority-focused articles.
• Operational Discipline: Proven ability to organize, manage, and deliver high volumes of work under pressure and to strict deadlines.
• Feedback Resilience: A growth mindset—you welcome editorial coaching and quickly apply feedback to level up your craft. You can be adaptive to changes in strategy in a start-up environment.
• Proactive Communication: The ability to work seamlessly across global teams, keeping stakeholders informed of progress and bottlenecks.

The fun stuff

• Impactful Work: Join a talented, mission-driven team making a genuine social impact for local artisans.
• Experience the Magic: Enjoy a generous annual allowance to spend on ClassBento experiences ($500).
• Invest in Yourself: An annual training and skill development budget to fuel your professional growth ($400)
• Team Connection: Monthly budgets for team socials with a Brooklyn-based co-working space office with plenty of plants—we make time to connect and have fun. You should be able to commute to the office at least on a monthly basis.
• Flexible Work: A hybrid work environment that balances the collaboration of the office with the focus of remote work.

Job Location: Our US team is based in NYC and Portland, Oregon. For this role, we would strongly prefer a candidate who is based in or close to our largest market, NYC, so that you’re in the right timezone for crossover with our content team.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education

• Bachelor's (Preferred)

Work Location: Hybrid remote in Brooklyn, NY 11249