Medical Receptionist/Front Desk

Be the Heart of the Office. Grow with Prestige. At Prestige Health and Wellness, we’re building more than a team. We’re building a culture that supports your growth, values your input, and rewards your talent.

Now Hiring: Medical ReceptionistWe’re looking for a warm, detail-oriented Medical Receptionist to join our multidisciplinary wellness team. This role is essential to creating a seamless and welcoming experience for every patient. You’ll be based in either of our two Manhattan locations — Financial District (Wall Street) or Flatiron (Chelsea) — depending on your preference and scheduling needs.

Why work for us?

Entrepreneurial Leadership Our leadership team is business-minded and growth-focused. With new service lines and additional locations on the horizon, there are real opportunities to step into leadership roles or launch new clinics.

Diversity-Driven Culture We reflect the community we serve. Diversity, inclusion, and belonging are central to how we work together and care for our patients.

Real Career GrowthWhether your goal is to lead a department or specialize further, we invest in your long-term success — not just your current title.

Your Voice MattersWe are nimble and feedback-driven. Great ideas are heard, acted on, and often implemented quickly.

What You’ll Do

• Greet patients and visitors with professionalism and warmth
• Direct individuals to the appropriate provider or service
• Maintain patient privacy and confidentiality in compliance with HIPAA
• Manage scheduling, billing, and insurance verification systems
• Answer phone calls, screen inquiries, and transfer calls promptly
• Register patients and assist with completing necessary forms
• Schedule appointments according to established procedures
• Collect and post patient payments; reconcile daily financials
• Maintain front desk organization and inventory of supplies
• Ensure reception area is fully prepped and presentable each day
• Gather and verify patient information for billing and office operations
• Collaborate closely with clinical team to support daily operations

What You Bring

• Experience as a receptionist, preferably in a healthcare setting
• Friendly, outgoing personality with a service-first mindset
• Ability to work under pressure in a fast-paced environment
• Excellent phone communication and customer service skills
• Strong attention to detail and organizational skills
• Comfortable using computer systems and common software tools

Bonus Skills (Nice to Have)

• Experience with insurance verification and authorizations
• Fluency in additional languages
• Familiarity working in a high-performing medical team
• A strong commitment to teamwork and company values

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education

• Associate (Required)

Experience

• Customer service: 1 year (Required)

Ability to Commute

• New York, NY 10004 (Required)

Work Location: In person