Medical Receptionist & Patient Registrars - Bilingual (Spanish & English)

Medical Office Assistant - (Bilingual English/Spanish)

What we are looking for.

We are currently seeking extraordinary candidates who are passionate about their work and have complete dedication and determination to exceed the needs of our patients.

IMPORTANT: All staff are required to be vaccinated against COVID-19;or with exceptions only as required by law.

Do you have the following?

• Fluency in English and Spanish
• High School Diploma or GED
• Excellent communication and customer service skills
• Ability to work quickly despite frequent interruptions
• Minimum of two years experience working in a healthcare setting
• Ability to work Monday through Friday and 1 Saturday a month.

As a Medical Office Assistant, your position will include but is not limited to:

• Registering all new patients and informing them of the registration process and services available throughout the health center.
• Answering calls and questions in a courteous and professional manner; takes messages via EMR.
• Scheduling appointments, printing appointment slips and confirms date and time of appointments scheduled.
• Updating patient information, verifying insurance coverage, and obtaining approval when necessary.
• Monitoring patient flow to ensure that patients are being attended to in a timely manner.
• Ensuring that triage encounters are generated and passed on to the nursing staff.
• Maintaining an orderly and clean workstation; ensuring that appropriate forms and supplies are on hand in sufficient quantity.
• Collecting and securing all patient co-payments monies due from self-pay patients and generates receipts.
• For billing purposes, all data collected for visits is current and entered in to the computer system and appropriate copies are placed to be scanned into EMR.
• Reviewing all insurance via various insurance websites.
• Checks EMR for referrals and notifies patient.
• Attends all staff meetings, including Quality Improvement, and participates in staff education.
• Ability to assess a patient’s needs and concerns using tact and discretion.

Settlement Health.

We are located in the heart of East Harlem. Settlement Health has been part of the community since 1977 and we provide affordable, quality primary care health services.

What we offer.

Settlement Health offers an attractive compensation package which includes a 401K Pension Plan, generous paid time off, flexible spending accounts, free life insurance, commuter benefit programs, discount programs and much more…

Job Type: Full-time

Pay: From $18.00 per hour

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s)

• Are you comfortable with a salary of $18 per hour?
• Are you comfortable working Monday through Friday, 8:30am–5pm, with at least one Saturday per month?

Education

• High school or equivalent (Required)

Experience

• Customer service: 2 years (Required)

Language

• Spanish (Required)

Ability to Commute

• New York, NY 10029 (Required)

Work Location: In person