Job Title: Sales Associate in Fragrances/Perfume House at a 5-Star Hotel in San Francisco, California
Company: KRIGLER - Perfumer since 1904
Job Location: San Francisco, CA 94108, USA
Street Address: 600 Stockton Street
Workplace: On-site
Employment type: Full-time
Job description
POSITION SUMMARY STATEMENT
- In a luxury environment, you will be working with a great dedicated team of perfume enthusiasts.
- You are able to speak a foreign language and to be patient with tourists.
- You love learning about history, traditions, skills, and know-how.
- The Sales Associate supports all aspects of sales, including client service and administrative elements related to selling. Additionally, you are responsible for supporting store initiatives by providing an experience-level service to all clients. This includes building rapport and providing clienteling services.
- You will be greeting customers passing by the store and will offer them to sample the line.
- You will also be in charge to handle boxes from the store to the storage.
- You will participate in the making of the perfumes and candles in a later time after showing your skills and motivations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly and monthly sales goals set by Store Management
- Demonstrates high degree of professionalism in communication, attitude, and teamwork with clients, peers and management team
- Demonstrates proper etiquette when communicating with internal and external clients (i.e. in person, phone, e-mail, and written communication)
- Cultivates interest among clientele by telling the history of the company and explaining each creation one by one.
- Understands how fragrances, scented candles, and soaps are hand-made.
- Supports and assists clients
- Demonstrates strong product knowledge; keeps updated on new products,
- Remains current and knowledgeable
- Understands and performs all POS functions accurately, professionally and within Company Guidelines
- Assists in merchandising and maintaining the appearance of the store according to our standards
- Helps to maintain store and stockroom as needed
- Assists in the preparation and execution of stores physical inventories and actively participate in resolving inventory discrepancies
- Actively contributes to non-selling activities
- Demonstrates high level of quality in work, attendance, and appearance
- Actively participates in Monthly Touch Bases and follow-ups
- Attends all required Store Meetings
- Maintains standards of cleanliness and organization
- Adheres to Code of Ethics
- Adheres to all Company Policies & Procedures
- Adheres to Timekeeping procedures
- Adheres to local, state, and federal laws
- Ability to be flexible and willingness to work extended hours when necessary
- Ability to work a minimum of 24 hours per week, varied hours, nights, days and weekends to support the business needs. Overtime is paid.
SKILLS
- Sales Experience, Retail Customer Service, Build Rapport, Retail Management, Communication Skills, Product Knowledge, Fragrances, Customer Service, Timekeeping, Stockroom.
JOB BENEFITS
- Paid vacation: Entitled - subject to company standards
- Health insurance: Entitled - subject to company standards
- Pay: Hourly
- Overtime: Paid
- Commission: Entitled
- Meals: Complimentary
