Public Safety Representative

Public Safety Representative

Part-Time

Non-Exempt

About the Adler Planetarium

The Adler Planetarium connects people to the universe and each other. Whether introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, the Adler’s focus on meaningful connections dates back nearly a century.

Today, the museum typically hosts close to 400,000 visitors annually and reaches millions more through youth STEAM programs, neighborhood skywatching events, online citizen science, and other outreach efforts. With the Adler’s support, people of all ages, backgrounds, and abilities gain the confidence to learn more about science and space discovery, and to explore their universe together under the sky we all share.

The Position

The Adler Planetarium is seeking a Public Safety Representative (PSR) to join our dynamic team on Chicago's Museum Campus. Brief position summary. This individual will also be responsible for:

The Public Safety Representative is responsible for maintaining public safety and security for Adler Planetarium staff, visitors, the building, and the grounds. The position ensures the safety of Adler staff and visitors through an on-foot patrol of a 155,500-square-foot building while providing outstanding customer service.

The team serves as first point of escalation for issues on the museum floor and communicates pertinent information to building partners to support a safe and positive guest experience.

The Work Schedule

The typical work schedule for this position is 22 hours per week, from Monday to Sunday, 6 am-2 pm, 9 am-4 pm, 11 am-6 pm, Wednesday 3 pm-11 pm, and Events Mon-Sunday 3 pm-2 am

The Compensation & Benefits (Part-Time)

Base Pay Range: $19.00-$20.78/hr

Work-Life Balance

• 7 to 25-hour workweek
• Eligible to accrue up to 6 vacation days per year
• 3 sick days as of date of hire (can accrue up to 6.5 days per year)
• Eligible to earn time and a half for working on any of the 7 Adler-observed holidays
• Flexible work arrangements
• Paid Family Bereavement Leave & Jury Duty
• Paid Parental Leave

Commuter flexible spending account

Retirement Savings Plan

• 403B plan with Adler match
• Adler match is 100% vested immediately
• Eligible to enroll as of the date of hire

Network of Support through our EAP programs

• Resources to help address emotional, legal, and financial issues
• Face-to-face, telephonic, and web-based services
• Free subscription to the Calm Premium app

Employee Loan Program

Discounted Onsite Parking Program

Free Entrance to Chicago area museums and cultural institutions

The Person

The best candidate to meet the requirements for this position will be experienced in public safety and security management, have strong customer service skills, and work well in a diverse work environment. Ideally, this person will excel at multitasking and have the ability to provide coverage wherever necessary within the public safety division.

Required Qualifications

• High school diploma or equivalent
• Available to work Adler private events, which will require some weekends and late evenings, possibly working into the early morning hours with shifts that could end anytime between 10 pm and 3 am.
• 1 year of security experience, managing emergency situations and following emergency protocols.
• Prior work experience dealing with customers, troubleshooting, and/or managing stressful situations
• Demonstrated ability to work under pressure and take charge in escalating security situations
• Ability to remain professional in all interactions with visitors and colleagues, regardless of circumstance, and ability to use a computer to type accurate reports of incidents, injuries, daily activities, and other texts.
• Ability to use a computer to type accurate reports of incidents, injuries, daily activities, and other texts.

Preferred Qualifications

• Certification in CPR/AED/First Aid
• Minimum of 20 hours of security training (de-escalation, active shooter, etc.)
• Experience working in a museum or large public venue
• Experience communicating with two-way radios and public address systems

The Adler Planetarium is dedicated to complying with its Equal Opportunity employer obligations. All qualified applicants will receive consideration for employment without regard to any characteristic protected by federal, state, or local law.

If you need reasonable accommodation for any part of the employment process, please email the Human Resources Department at recruiting@adlerplanetarium.org and let us know the nature of your request and your contact information. Accommodation requests will be considered on a case-by-case basis.