Outside Sales Representative - Home Care

Home Instead®

Outside Sales Representative

Kavis Healthcare d.b.a. Home Instead

Objective

The Outside Sales Representative is responsible for ensuring achievement of revenue objectives for the assigned territory. Revenue is to be generated from a variety of Sales and Marketing duties, including researching and pursuing new referral sources and enhancing and maintaining relationships with existing referral sources.

This position is responsible for reporting results in moving relationships forward to Manager on a weekly basis, discussing successes and opportunities, and demonstrating documented progress and inquiry production in Sales/Marketing/Networking areas. This position is exempt under California and federal law as an outside salesperson.

Primary Responsibilities

• Customarily and regularly work more than half of all working time away from the company’s place of business and the employee’s home office obtaining orders for the company’s services. Employee’s primary duty will be to engage in outside sales and obtain contracts for the company’s services.
• Reflect the core values of (Kavis Healthcare) (d.b.a. an independently owned and operated Home Instead franchise).
• Responsible for researching and developing Referral Provider Network relationships and producing referrals; performs all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, diagnosis of referral source and client needs, recommendation of appropriate Home Instead® services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary.
• Achieve inquiry generation objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
• In conjunction with Home Instead franchise leadership, develops sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals.
• Develop and maintain knowledge of Home Instead brand. Effectively presents Home Instead marketing materials and services to referral providers, including 1:1 meetings, as well as planning, arranging and conducting formal group presentations to referral providers.
• Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within the assigned territory, including the use of software to maintain accurate records to maximize territory potential.
• Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone and Web.
• Conduct Service Inquiries and Care Consultations as needed following the consultative sales process

Each Home Instead franchise office is independently owned and operated.

• Comply with all applicable laws, regulations and company policies, procedures and business ethics codes.
• Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers.
• Perform other duties as assigned and consistent with the general nature of this outside sales job description.

Secondary Responsibilities

• Conduct client/CAREGiver introductions as needed
• Conduct care consultations as needed
• Participate in various PR strategies

Pay Rate

$60,000 - $75,000 salary (or per hour equivalent) + commission