Director of Facilities - Retail & Corporate

Who We Are

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way.

Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 70+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule: Full-time, on-site, Monday-Friday, based across both the Vernon and Culver City offices. Immediate hire. Must be able to travel as needed

Director of Facilities

We’re looking for a rock star lead for our Facilities team that supports our corporate facilities in Los Angeles, NYC & London (including all offices, studio, factory, warehouses), as well as our retail stores globally. We need an energetic, all-utility player, who is ready to take on any new project and is an expert at multitasking.

You’ll play a key role promoting office culture and will be the glue that keeps our teams and facilities running smoothly. The Director of Facilities will provide oversight for all facilities-related projects and processes from longer-term planning to day-to-day operations including: security, office services & supplies, vendor management, and preventative maintenance.

This position is accountable for all necessary project planning, scheduling, tracking, and communication required for on-budget, on-time completion of projects that make Reformation’s business operations more efficient and sustainable. They are motivated everyday to make Ref a safe, clean, fun place to work.

This is an exciting opportunity for someone who enjoys being a part of a fast and dynamic corporate environment.

What you’ll do

Strategy & Planning

• Contribute to the long-range plans for Facilities including capacity tracking and forecasting, team needs assessments, and other best practices for workplace environments
• Continuously review and analyze current operational procedures and implement changes if necessary to maximize utilization of space, equipment, waste reduction, etc.
• Assess all business services including contractors and supply vendors to ensure we maintain a balance of sustainability, quality and cost
• Ensures applicable policies and procedures (e.g. preferred purchasing) are current and have clear management systems/reporting
• Support the creation and maintenance of safety, security and business continuity planning and related policies
• Own both occupancy and CAPEX budgets for corporate and retail Facilities; drive annual budget planning, and monthly reconciliation and re-forecasting.
• Drive for smart automation to more efficiently scale and upskill the Facilities function.
• Recruit and retain a high-performing, service-oriented, and values aligned Facilities team.
• Provide monthly performance reporting for executive visibility and proactive management.

Facilities Support

• Manage facility needs and day-to-day operations, ensuring that Ref is organized, clean and that the teams have what they need to work efficiently
• Manage facilities maintenance including coordinating preventive maintenance services, custodial services, the repair and maintenance of building systems, machinery, parking, and security functions and systems
• Manage third party facilities management system (ServiceChannel) to support and action retail store work requests and drive them to completion in a quick and efficient manner and within budgets and quality expectations
• Manage Facilities Coordinators/Front Desk team and offer coverage as needed; Manage, mentor, and motivate the Facilities team to provide a safe, healthy, and productive work environment
• Project manage including requests for quotes, vendor selection and coordination, and project oversight for any corporate build-outs or facilities improvement projects (e.g. existing store refreshes, relamping, warehouse racking)
• Support onboarding process and logistics for new hire setup; Oversee and adjust desk layout and meeting spaces as we onboard new employees
• Provide support and coordination for events held at the offices including All Hands, holidays, and factory tours
• Manage internal communications about changes in day-to-day operations, events, and anything else that affects work experience
• Ensure all site utilities are set up appropriately with the Reformation AP team; audit utility analysis to ensure operations are efficient and building systems are in good repair
• Prepare accurate, organized department reporting and budget reconciliations; Support monthly corporate & retail OpEx reviews with the Retail Operations and Finance team and look for cost optimization opportunities
• Support new store openings as needed to facilitate turnover from Retail Development/GC to Retail Ops

What You'll Need

• Bachelor’s degree and 10+ years of experience in facilities and/or office administration; experience in retail, e-commerce, manufacturing preferred.
• Must be able to work Monday-Friday, 8:30AM-5PM and be readily available as emergencies might arise to include evenings, weekends and holidays
• Hands on, “can-do” attitude; thrives on accomplishments and success.
• Start-up experience or strong, demonstrable desire to work in a high-growth environment
• Strong organization skills, can manage time to meet frequently changing deadlines in a fast-paced environment.
• Must be able to connect with people easily and shift quickly between unrelated tasks.
• Customer/client focus and a drive to make the Ref workplace the best it can be
• Highly professional and dependable.
• Passionate about green building principles and practices. LEED credential or experience implementing sustainability projects is a big plus.
• Personable and approachable
• Ability to handle physical tasks as needed (e.g., lifting and rearranging furniture)
• Ability to multi-task and manage multiple projects at once
• This job is an on-site role and expected to be physically present five days a week (as needed)
• Must be able to travel locally between sites on a regular basis/as needed

Compensation

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $140,000 – $165,000 + 15% eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis.
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer.

We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you.

If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

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