Accounting Assistant 3 - Corporate Expense Quality Control (Remote -Only Seattle, WA)

About the position

The Accounting Assistant 3 for the Financial Shared Services Corporate Expense Quality Control team is a detail-oriented professional who thrives in a fast-paced environment and provides exceptional customer service via phone and email. This role is responsible for accurate and timely processing of indirect spend invoices for Nordstrom Inc., while maintaining strong supplier and business partner relationships.

The position supports expense operations by performing specialized tasks and projects to achieve departmental goals, adhering to SOX controls, ensuring compliance with company policies, and managing processes in Coupa and Oracle AP. This role is Remote but will require you to be located in Seattle, WA as you will be required to come into office several times throughout the year for office tasks and that office is located in downtown Seattle, WA.

Responsibilities

• Process invoices accurately in compliance with SOX controls and company policies
• Manage workflows and transactions in Coupa and Oracle AP systems
• Deliver exceptional customer service by resolving issues promptly and professionally
• Prioritize tasks to meet department deadlines and ensure operational efficiency
• Manage supplier and internal correspondence, ensuring timely resolution and adherence to service level agreements
• Build and maintain strong relationships with suppliers and business partners
• Plan, facilitate, and execute assigned projects, ensuring alignment with priorities and clear communication
• Review and enhance operating practices and procedures, implementing lean principles and driving continuous improvement
• Demonstrate professionalism, ownership, and initiative to provide outstanding customer service

Requirements

• Proficiency in MS Office suite, with an emphasis on Excel
• High school diploma/GED required
• 2-3 years of equivalent training and job-related experience preferred
• Experience with Oracle AP and Coupa preferred; Tableau familiarity is a plus
• Experience with lean practices and process improvement is preferred

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k
• PTO accruals
• Holidays