Station Manager - Airline Crew Ground Transportation

Join Our Mission: Crafting Extraordinary Experiences That Creates Raving FANS!

Are you ready to elevate your career and leave a lasting impact on a rapidly growing and dynamic business? This isn’t just another job—it’s an adventure that challenges you to grow, excel, and achieve more than you've ever imagined.

Why Join Us?

At SkyHop Global, the action never stops. We’re a 24/7/365 operation where you’ll be at the helm of critical tasks, leading a team in a fast-paced environment where every day brings new challenges. If you’re looking for a cushy 9-5, this isn’t for you.

But if you crave an exhilarating role where your leadership will drive success, and you’ll be backed by a supportive leadership team and abundant resources, then we want to meet you!

The Role

A True Leader Wanted

We’re seeking a leader who thrives in high-pressure environments and is known for getting things done. You’ll need to be quick on your feet, able to adapt to any situation, and ready to navigate the vibrant streets of Seattle with confidence. Your problem-solving skills and integrity will inspire your team, earning their respect and commitment.

Job Summary

The Station Leader is Responsible for directing and guiding all personnel involved in delivery Airline Crew Ground Transportation Services at the station. The Station Leader's responsibility lies in fostering a team of fully accountable professionals dedicated to delivering exceptional service that exceeds client expectations.

Success is measured by achieving the company’s goals and objectives, aiming to be the most cost-effective and professional provider of Airline Crew Ground Transportation Services.

What You’ll Do

• Lead & Inspire: Motivate and manage a team of 45-50 drivers, ensuring safe, efficient, and timely operations.
• Operational Excellence: Ensure all routes are running smoothly and on schedule.
• Strategic Planning: Oversee scheduling, KPI management, budget planning, and talent development.
• Customer Relations: Elevate our service levels to exceed client expectations, turning airline crews into raving fans.
• Safety First: Lead with a commitment to safety, ensuring compliance and reporting for timely issue resolution.
• Team Building: Develop and maintain a reliable team of drivers dedicated to excellence.

What We’re Looking For

• A Visionary Leader: Someone who can inspire and drive a team to success.
• Tech-Savvy: Basic computer and mobile technology skills are essential.
• Financial Acumen: P&L knowledge is a must.
• Proven Success: A track record of building successful teams and advocating for drivers.
• Strong Communicator: Excellent verbal and written communication skills.
• Experienced Professional: Minimum 2+ years of management experience (preferably in airline/airport or transportation) and 3+ years in the transportation industry.
• Safety Champion: Demonstrated experience in safety management and fostering a safety-first culture.
• Coach & Mentor: Experience in training and coaching is preferred.
• Licensed & Ready: A valid driver’s license is required, and you may need to obtain special city/airport permits.
• Flexible: Willingness to work a flexible schedule, including weekends and evenings.
• Resilient personality: Able to pivot and resolve difficult situations.

What We Offer

• Competitive Salary: From $85,000.00 per year plus monthly Bonus
• Career Growth: Opportunities for professional development and advancement.
• Comprehensive Benefits: Health, dental, vision, supplemental benefits, and 401(k) with matching.
• Paid Time Off: Enjoy the work-life balance you deserve.
• Impactful Work: Be part of a national leader in airline ground transportation, where your work makes a difference

Responsibilities

• Manages operational activities and personnel assigned to transportation services dispatched from the transportation station.
• Prioritizes and ensures transit route and service commitments are met.
• Supervises, evaluates and oversees recruiting and training of transportation station staff
• Investigates, documents, and submits reports on station's vehicle accidents and all necessary maintenance.
• Assists in preparing and maintaining budgetary financial reports
• Ability to conduct on - site inspections of all vehicle repair and maintenance.
• Schedule all station drivers and regularly update based on demand and availability.
• Attend all scheduled manager meetings
• Oversee, complete, and follow up on all disciplinary actions needed at the local station.
• Work closely with dispatch to avoid and resolve any service issues.

Requirements

• Five years' experience in transportation with managing experience in transportation as a service strongly desired
• Experience in managing transportation staff members
• Knowledge of Federal, State, and local rules and regulations applicable to transportation
• Good leadership and communication skills
• Must have current, valid driver's license and clean driving record.
• Will be required to obtain driving permits as required by airport authorities.
• Experience driving a shuttle, bus, passenger van or vehicle for hire is preferred.
• Must be able to lift to 75 lbs. by self, up to 20 times a day.
• Must have dexterous use of both hands and legs. Must be able to work outdoors in heat and cold.
• Must be able to read and speak the English language sufficiently to converse with the public, to understand highway traffic signs and signals in the English language to respond to official inquiries and to make entries on reports and records.