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Taurus
Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You’ll Do
As a Pet Host, you are the first and last impression of our resort. You’ll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
You’ll also jump in to help the team when needed — which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We’re Looking For
Work Schedule
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day — we’d love to meet you.
At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as keeping them happy and safe. We are interested in learning—of course about dogs, their care, behavior and training; and also about people, how to connect, teach, and learn from each other.
Our internal education system is unparalleled, and, at our six locations in Central Austin, our friendly and knowledgeable Pack Members are making a difference in our client's lives every day. The Pack at Taurus Academy is made up of smart, hardworking and fun individuals who are passionate about creating happier households for Austin’s dogs and dog owners.
We have been serving the Austin community since 1994 and are committed to providing a convenient, compassionate and knowledgeable resource for Austin’s dog-owning community.
Pay: Starting at $14.81 / hour
Job Type: fulltime
Education: No education required
Work location: On-site
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