Area General Manager (Facilities Management) - Dallas, TX

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role

As a CBRE Area General Manager, you will oversee a regional team responsible for executing the company's strategic objectives and driving growth in your assigned area. This role is a part of the Operations Management job function, where you will coordinate staff functions and operations that align with the organization's goals and strategies.

What You’ll Do

• Provide formal supervision to employees, including training and development, performance evaluations coaching, and recruitment of new employees.
• Manage the daily ac?vi?es of the team, establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Provide mentorship and coaching as necessary.
• Implement strategic objectives in your assigned area, driving business growth and customer satisfaction.
• Collaborate effectively with other departments to ensure alignment of goals.
• Ensure high-quality customer service is provided to clients in your area, addressing any issues or concerns promptly and professionally.
• Conduct market research and competitor analysis for your area, staying up-to-date with industry trends and developments.
• Hold regular meetings with senior management and clients to understand their needs and provide updates on goals and progress.
• Develop and submit short and long-term plans and strategies, utilizing available marketing programs to reach nominated targets.
• Collaborate with internal sales and marketing teams on initiatives.
• Identify and address challenges and issues within your area, tracking and reporting on key performance metrics and ROI.
• Apply a broad knowledge of the business and your discipline, understanding how your role integrates with others to achieve team and departmental objectives
• Lead by example, modeling behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view, while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity, understanding the broader impact across the department.
• Improve and change exis?ng methods, processes, and standards within the job discipline.