Operational/PBS Special Assignment Flight Attendant (SAFA)

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect.

With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The primary role of the Operational/PBS SAFA is to provide valuable support to Flight Attendants. They do this by improving operational performance and assisting Flight Attendants with PBS Bidding. They also assist with various projects, initiatives, and goals as described below.

Responsibilities

• Compile, report, and trend concourse activity.
• Assist Flight Attendants with on-time departures, solving problems in real time.
• Assist Flight Attendants with PBS bid options, scoring, point values, and monthly bid package reviews.
• Assist Flight Attendants with online account log-in, SkyPro, or website questions.
• Support base events, initiatives, and goals.
• Become a subject matter expert in areas relevant to base initiatives, goals, and on-time departures.
• Complete other duties as assigned by Inflight Base Management.
• Monthly Credit Hours: 110 Credit hours per bid period, plus per diem.
• Schedule: Days worked and shift lengths vary by domicile, and according to operational needs as determined by Inflight Base Management.

Other Duties

Other duties as assigned by Inflight Base Management

Supervisory Responsibilities

• N/A

Competencies Required

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others. Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

Qualifications

• Must be an active Flight Attendant with at least 9 months of active service with the company.
• May not hold other SAFA positions while in the Operational/PBS SAFA position.
• Must live within the domicile they work.
• Must have no Active Discipline in employee file.
• Must be self-motivated, reliable, and organized.
• Must be available to attend initial and annual recurrent PBS training with Crew Planning in MSP to become proficient in PBS bidding.
• Must have working knowledge of Microsoft Office 365.
• Must have intermediate to advanced proficiency with SkyPro and general technology.
• Must have ability to work varying hours including some evenings, weekends, and holidays.
• Must possess the ability to embrace new ideas and encourage crewmembers to do the same.
• Must possess the ability/disposition to interact professionally and positively with all work groups as well as customers.
• Uniform is to be worn while on duty, in compliance with Flight Attendant Style Guide.
• May be required to fly, to preserve the integrity of the operation.

Work Environment & Physical Demands

• Sit or stand for long periods of time. Sit in an assigned jumpseat with seatbelt and shoulder harness fastened without a seatbelt extension. Jumpseat is 21” at the widest part of the seat.
• Open emergency exits and close aircraft doors weighing up to 45 pounds and ability to push, pull, or move a beverage cart requiring approximately 32 pounds of force.
• Candidate height must not exceed 70.5 inches or 5’ 10 ½” when measured without shoes (with flat feet).
• Ability to reach into overhead bins and retrieve stored items. Ability to reach a minimum of 76 inches, when measured without shoes, from flat feet to fingertips.
• Work in aircraft aisles and galleys, and while standing, reaching (extended in front and to the side of the body and above the head), walking, kneeling, bending, twisting, and working in cramped or awkward positions. Walk and fit comfortably down the aircraft aisle while facing forward and fit quickly through any exit.
• Hear and respond to customer and crew communications in situations with high background noise.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Hourly

Minimum Position Pay Range

USD $24.71/Yr.

Maximum Position Pay Range

USD $48.48/Yr.