Hotel General Manager

The General Manager (GM) is primarily responsible for overseeing all aspects of the hotel in accordance with our vision and mission statement and core values. The General Manager’s responsibilities include the maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager is also responsible for the hiring and training of all hotel staff.

As a leader, we’re looking for a self-starter and understand the position requires 24-hour availability.

Our property is located in Colorado Springs, CO and would require you to commute or relocate to the area.

Compensation

$70,000+ Depending on experience

Responsibilities

• Oversee daily operations, including room bookings, event planning, and maintenance.
• Inspect guest rooms and back-of-house areas to ensure compliance with brand and company standards.
• Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team.
• Lead staff training meetings and ensure operational checklists and safety protocols are followed.
• Conduct daily check-ins with department heads to align on priorities and maintain operations.
• Manage budgets, maximize revenue, and maintain financial and statistical records.
• Ensure compliance with health, safety, and licensing standards.

Qualifications

• High school diploma or GED required; advanced education in hospitality preferred.
• Proficient in Microsoft Office; Excel, Word, Outlook, PowerPoint
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical ability to lift and move up to 25 pounds occasionally.
• Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations
• Previous experience as a hotel manager, assistant manager, or hotel department manager required

About Company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!