Quality Assurance (QA) Automation Engineer

A Little About Inn-Flow

At Inn-Flow, we’re more than a hotel software company - we’re a team on a mission to transform how the hospitality industry operates. Built by hoteliers, for hoteliers, our all-in-one back-office platform brings together accounting, labor management, payroll, business intelligence, and more into one seamless experience.

Our technology empowers hotel operators to work smarter, make better decisions, and focus on what matters most: delivering exceptional guest experiences.

Inn-Flow is experiencing strong growth and momentum, backed by the strategic investment from Mainsail Partners. As we scale, we’re expanding the leadership team, accelerating innovation, and deepening our impact across the hospitality industry, all while staying grounded in the real needs of operators.

Our commitment to both customers outcomes and employee experience has earned industry recognition, including multiple top honors from the 2026 HotelTechAwards and recognition as a Top 10 Best Places to Work in Hotel Tech and Triangle Business Journal’s #2 Best Place to Work.

At Inn-Flow, you’ll have the opportunity to do meaningful work, grow your career, and be part of a company that’s shaping the future of hospitality technology.

About the role

Inn-Flow is seeking a Quality Assurance (QA) Automation Engineer who is passionate about delivering high-quality software through an automation-first testing approach. As a key member of our technology team, you will work side-by-side with our engineers—including the Senior Full Stack Software Engineer role—building a modern testing framework that ensures speed, reliability, and confidence in every release.

This role is not just about finding bugs—it’s about preventing them. You will design and implement automated test suites, champion QA best practices, and help shape an AI-forward quality engineering strategy that leverages tools like Playwright, Cypress, Selenium, Postman, and AI-assisted testing platforms.

What you'll do

• Design, build, and maintain automated test frameworks for UI, API, and integration testing.
• Collaborate closely with software engineers to define acceptance criteria, edge cases, and test strategies early in the development cycle.
• Leverage AI-driven QA tools to enhance test coverage, improve efficiency, and reduce manual effort.
• Implement continuous testing practices within CI/CD pipelines to ensure rapid, reliable deployments.
• Mentor junior QA engineers and advocate for a quality-first culture across the engineering team.
• Track, analyze, and report on quality metrics to improve release confidence and team accountability.
• Proactively identify potential risks in architecture and workflows, contributing to system reliability.
• Ensure compliance with best practices for performance, scalability, and security testing.

Qualifications

Required

• 5+ years of QA experience, with at least 2+ years in a senior or lead QA/automation role.
• Proven expertise with test automation frameworks (e.g., Cypress, Selenium, or similar).
• Strong knowledge of API testing (Postman, REST Assured, or equivalent).
• Hands-on experience integrating automated tests into CI/CD pipelines.
• Familiarity with AI-assisted QA tools and willingness to innovate with emerging AI technologies.
• Excellent analytical and problem-solving skills with a detail-oriented mindset.
• Strong collaboration skills for working with developers, product managers, and other stakeholders.

Preferred

• Experience testing .NET APIs and React-based applications.
• Familiarity with SQL Server and database testing.
• Background in testing SaaS applications with multi-tenant architectures.
• Exposure to cloud environments (Azure preferred).
• Performance/load testing experience (e.g., JMeter, k6).

Why You'll Love Working at Inn-Flow

We believe great work starts with taking great care of our people.

At Inn-Flow, you’ll enjoy

Benefits

• Health, dental, and vision insurance
• Short-Term Disability & Life Insurance
• 401(k) with a generous employer match

Time Off & Flexibility

• Flexible vacation and PTO
• Paid holidays plus a floating holiday
• Paid volunteer time
• Hybrid work schedule with in-office collaboration on Tuesdays and Thursdays in our Raleigh office (remote Mondays, Wednesdays, and Fridays)

Work Environment & Culture

• A beautiful, modern office in downtown Raleigh
• Employer-paid monthly parking
• Monthly team socials and regular celebrations
• Quarterly all-hands meetings
• A culture rooted in recognition, collaboration, and growth
• Smart, kind, and genuinely fun people who care about their work - and each other

Equal Opportunity Employer

Inn-Flow is proud to be an Equal Opportunity Employer, upholding a work environment free from discrimination and harassment. We make our hiring decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, family status, or any other non-business consideration. We stand firmly against discrimination and harassment in any form.