What You'll Be Doing

Join Wake County as a Network Services Engineer and Help Drive Innovation!

The Wake County Information Technology Department is seeking an experienced Network Services Engineer to provide advanced technical support and leadership for the county's enterprise network infrastructure and its connected partner agencies.

In this role, you will lead the design, implementation, integration and monitoring of network hardware, software and circuits that support Wake County’s critical business systems.

Additionally, you will be responsible for developing network designs that enhance disaster recovery and redundancy efforts, ensuring the secure and continuous operation of essential network services and business processes 24/7 , including holidays .

Essential Functions

Monitor the performance of network hardware, software and data circuits, ensuring all network components are running on current firmware and/or IOS/COS release levels

Act as a project lead or team member for assigned tasks and projects

Develop strategies, technical direction and engineering solutions for enterprise-wide network services to meet key business needs

Assist other IT staff with network-related issues and provide second-level support to the helpdesk for areas managed or supported by the Network Team

NOTE: This position has a 24-hour on-call requirement with the ability to be onsite at any Wake County location within 1 hour and 30 minutes and is 60% remote and 40% in-office.

NOTE: A valid Driver's License and "safe" driving record is required.

About Our Team

Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area.

If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population of 1 million or more.

Our team members are our most valued asset and are treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out.

The Basics (Required Education and Experience)

Bachelors degree in Computer Science, Information Systems, Computer Engineering or a related field

Two years of experience in network design and administration

Six years of experience in network design and administration may be substituted for the combined education and experience requirements

Valid Driver's License and "safe" driving record

Equivalent education and experience are accepted

Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

The ideal candidate should have extensive experience in the following areas:

Network Infrastructure Management

Deploy, configure and maintain LAN/WAN routing, switching, firewalls and wireless systems (Preferred: Cisco)

Experience with DNS, DHCP, EIGRP, BGP and QOS

Network Monitoring

Use tools like packet capture platforms, SolarWinds, PRTG, Cacti, Viavi Observer/Apex or Cisco Catalyst Center (DNA) to track performance and uptime

Security & Compliance

Support firewall policies, VPNs, Intrusion Protection, segmentation, security hardening

(NAC) Network Access Control systems (Preferred: Cisco Identity Services Engine (ISE)

Documentation

Maintain accurate network diagrams, inventories and change logs

Wireless Infrastructure

IEEE 802.11 standards

Cellular networks, including LTE, 4G, and 5G

How Will We Know You're 'The One'?

Ability to identify issues, obtain relevant information, relate and compare data and identify alternative solutions

Knowledge of and ability to use effective approaches for choosing a course of action, developing appropriate solutions and reaching sound conclusions

Ability to take appropriate action based on available facts, constraints and anticipated consequences

Ability to oversee and coordinate projects and related activities, ensuring quality assurance, safety compliance, effective resource management and achievement of project objectives

Ability to plan, organize and manage project tasks, timelines, facilities, equipment, supplies and other resources to support successful project implementation

Ability to monitor environmental risks, maintain quality control standards and ensure project activities are effectively executed to achieve intended outcomes

Ability to understand customer technologies, resolve issues effectively and communicate clearly with internal and external customers

Ability to listen to symptom descriptions, analyze problems, respond effectively and provide constructive feedback to clients on issue resolution

Ability to organize and manage tasks to ensure timely project completion and implement corrective actions when necessary

About This Position

Location: WCOB Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am -5:15pm

Hiring Range

77,676 - 139,818 Commensurate with Experience

Market Range: 77,676.00 - 139,818.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 8/5/2026