CUSTOMER SERVICE - SALES ASSISTANT

Customer Service - Sales Assistant

Raleigh, NC (Onsite)

Direct Hire

Full-Time | Hourly

Pay: $21.00–$27.00 per hour

Kelly Services is seeking a Customer Service Sales Representative to join a growing distribution team in Raleigh, NC. This is an excellent opportunity for someone who enjoys helping customers, building relationships, and providing outstanding service while supporting sales growth.

If you have experience in customer service, inside sales, HVAC distribution, plumbing, electrical, industrial supply, or wholesale distribution, we'd love to hear from you!

What You'll Do

• Provide exceptional customer service to in person and phone customers.
• Process customer orders accurately and efficiently.
• Recommend additional or complementary products to increase sales.
• Assist customers with product selection and basic technical questions.
• Coordinate with warehouse staff to ensure timely and accurate order fulfillment.
• Process invoices, cash sales, and C.O.D. transactions.
• Assist with warranty claims and customer credits.
• Maintain an organized, professional counter area and merchandise displays.
• Support branch operations and complete additional responsibilities as assigned.

Qualifications

• Previous customer service, counter sales, inside sales, or wholesale distribution experience preferred.
• HVAC, plumbing, electrical, industrial, or building materials experience is highly desirable.
• Strong communication and customer relationship skills.
• Comfortable working in a fast-paced environment.
• Basic computer and order entry skills.
• Ability to multitask while providing excellent customer service.
• Team-oriented with a positive attitude and strong attention to detail.

Compensation & Benefits

• $21.00–$27.00 per hour, depending on experience.
• Candidates with approximately five years of related experience typically fall in the $24–$25/hour range.
• Top pay is available for candidates with exceptional product knowledge and customer service experience.

Schedule

• Full-Time
• Hourly Position
• Overtime, weekends, and holiday work may be required based on business needs.

If you're looking for a stable opportunity with a company that values customer service, teamwork, and career growth, we'd love to hear from you!

Apply today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.