Inventory Control Specialist

Inventory Control Specialist

Location: Knightdale, NC 27545

Job Description

We are seeking a highly detail-oriented and process-driven Inventory Control Specialist to join our team in Knightdale, NC. The ideal candidate will play a critical role in maintaining inventory accuracy, supporting supply chain operations, and ensuring smooth production and shipping processes. This position requires strong analytical skills, excellent communication, and a commitment to continuous improvement.

Key Responsibilities

• Monitor and maintain accurate inventory records through regular cycle counts, audits, and verifications.
• Identify and investigate discrepancies quickly, double-checking data, counts, and documentation to prevent errors.
• Follow established procedures consistently while seeking opportunities to streamline and improve inventory control processes.
• Communicate clearly and professionally with purchasing, warehousing, production, and leadership teams regarding shortages, discrepancies, and process updates.
• Take ownership of inventory accuracy and complete assigned tasks reliably and on time.
• Identify root causes of inventory issues such as receiving errors, mis-picks, and vendor mistakes, and implement preventive measures.
• Utilize ERP/WMS systems, scanners, reporting tools, and dashboards effectively to manage inventory data.
• Maintain organized and systematic physical inventory areas to support data accuracy.
• Handle sensitive and high-value inventory with integrity, following controls to prevent loss or shrinkage.
• Adapt to last-minute changes, urgent orders, and shifting priorities while maintaining composure under pressure.
• Understand the broader supply chain impact of inventory accuracy on purchasing, production, shipping, and customer satisfaction.
• Proactively suggest improvements and track key performance indicators (KPIs) to enhance inventory accuracy and operational efficiency.

Required Skills & Qualifications

• Highly Detail-Oriented: Notices discrepancies quickly and understands the impact of small errors on downstream processes.
• Strong Analytical Skills: Comfortable interpreting reports, trends, and root causes to make data-driven decisions.
• Process-Driven Mindset: Consistently follows procedures and looks for ways to standardize and improve processes.
• Excellent Communication: Effectively communicates inventory issues and collaborates with cross-functional teams.
• Accountability & Reliability: Takes ownership of accuracy and consistently meets deadlines.
• Strong Problem-Solving Skills: Identifies root causes and implements preventive solutions.
• Comfortable With Technology: Proficient in ERP/WMS systems and related inventory management tools.
• Organized & Systematic: Maintains tidy, logical inventory areas and plans cycle counts methodically.
• Integrity & Trustworthiness: Handles sensitive data honestly and follows loss prevention controls.
• Adaptability: Manages shifting priorities and high-pressure situations calmly.
• Understanding of Supply Chain Impact: Makes decisions with the bigger picture in mind.
• Continuous Improvement Mindset: Actively suggests and implements improvements based on KPI tracking.

Education & Experience

• High school education or equivalent degree required.
• Related experience in warehouse inventory control preferred.