Hotel Manager at Fairfield Inn & Suites - Smithfield Raleigh, NC

Fairfield Inn & Suites - Smithfield in Raleigh, NC, is a prominent name in the hospitality industry, known for delivering exceptional service and comfortable accommodations to travelers. As a part of the Marriott International family, this hotel upholds a strong reputation for quality, convenience, and guest satisfaction.

Fairfield Inn & Suites is ideally located to serve both business and leisure travelers, offering amenities such as modern rooms, complimentary breakfast, fitness centers, and meeting spaces that cater to the diverse needs of its guests. The establishment prides itself on creating welcoming environments that foster repeat visits and positive guest experiences through attentive service and well-maintained facilities.

The role of the Hotel Manager, also referred to as the General Manager, is a pivotal leadership position within Fairfield Inn & Suites - Smithfield. This position involves overseeing daily hotel operations to ensure smooth functioning across all departments while leveraging strategic planning to meet business goals.

The manager acts as the face of the hotel, responsible not only for maintaining high standards in guest services but also for driving revenue growth through innovative sales and marketing initiatives. This role requires an individual who excels in leadership, communication, and operational excellence, with a passion for hospitality and a strong customer-first mindset.

The General Manager will be tasked with developing budgets aligned with financial objectives to ensure maximum profitability without compromising on service quality. Managing the hotel team is a core component of the job — including hiring, training, task delegation, coaching, and performance management — all geared toward fostering a motivated and efficient workforce.

Additionally, the manager will monitor all hotel facilities, inspecting guest rooms, public areas, and grounds to ensure cleanliness and maintenance standards are consistently upheld.

Given the competitive nature of the hospitality industry, the role also demands a proactive approach to identifying market trends and implementing strategies that enhance the hotel’s reputation and attract new visitors. Experience with Marriott properties and adherence to brand standards are essential.

This employment opportunity is full-time and offers a compelling career path for seasoned hospitality professionals who seek a challenging yet rewarding managerial role within a respected hotel chain. Candidates with a minimum of five years’ experience, particularly in Marriott hotel management, will find this a fitting next step in their career journey.

• high school diploma or equivalent GED
• five or more years of hospitality experience
• prior experience in hotel management
• Marriott qualified
• excellent customer service skills
• strong leadership and team management capabilities
• ability to develop budgets and operational plans
• effective communication skills
• problem-solving abilities
• willingness to work flexible hours

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