Business Office Manager - Senior Living

Business Office Manager

Location: Oakleaf Village and The Grove / 5500 Karl Road, Columbus, OH

Job Type: Full-time

Pay Rate: Starting at $52,000 annually plus monthly bonus potential

At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our Seniors as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.

A Career with Wallick Senior Living Means…

• A Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
• Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

Essential Functions and Responsibilities of the Business Office Manager:

• Process Community billing and send monthly statements to Resident/POA.
• Collections – Process payments each month and follow up on late or incorrect payments from all payors.
• Maintain documents/data to assist Corporate Accounting in processing Medicaid claims/billing.
• Interface with staff on time keeping, personnel paperwork, and scheduling.
• Complete Resident Agreements and maintain Resident/Front Office filing systems.
• Supervise the day-to-day front office functions of receptionist.
• Process of Accounts Payables. Coordinate with other departments on coding and processing.
• Maintain office and computer equipment within policies.
• Communicate significant issues with Regional BOM.
• Perform other related duties as assigned.

About You

• Requires High School Diploma or equivalent.
• Extensive office experience required.
• 2 years' previous management experience preferred.
• Ability to communicate in writing and verbally with co-workers, residents, family members and business partners.
• Ability to read, analyze and interpret reports.
• Ability to respond to inquiries or complaints from internal and external sources.
• Must be proficient using Microsoft Office.
• Ability to make complex decisions requiring a high degree of judgment.
• Decisions affect the overall operation of the Community.

Wallick’s Mission & Values

At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do:

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.

For nearly 60 years, it has been at the core of our organization’s culture that all Wallick associates come to a safe and inclusive place to work.

Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

Join Us and Become an Employee-Owner!

If you're ready to make a difference in people’s lives while securing your financial future, apply today!

• Employment is contingent upon passing a pre-employment background check and drug screen.