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Spectraforce
Job title: Site Reliability Engineer (SRE) – Production Services Duration: 6 Months Location: Pittsburgh, PA Mandatory
Automation & Efficiency · Automate the top 5 high-volume support and request types · Build self-service and agent-driven solutions to reduce manual work · Harden operational workflows for consistency, auditability, and resilience · Implement auto-retry and backoff for recurring failure patterns Reliability Engineering · Define and manage Service Level Objectives (SLOs) for critical services and batch processes · Apply error budget concepts to guide reliability and release decisions · Improve batch reliability through standardized recovery patterns and monitoring Observability & Metrics · Build reliability dashboards tracking incidents, repeat issues, failure rates, and automation coverage · Improve operational reporting and visibility across incidents, problems, and changes Runbooks & Self-Service · Develop and expand runbooks for key production scenarios · Convert runbooks into automated remediation workflows · Enable self-service for repeat operational requests · Drive conversion of repeat incidents into permanent fixes and known problems Self-Healing & Intelligent Operations · Implement self-healing capabilities to minimize manual intervention · Optimize alerting systems (e.g., Moogsoft) to reduce noise and improve signal quality · Leverage automation and AI to resolve recurring issues with minimal human involvement
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