Client Services Project Coordinator

About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.

Rate Range: $19-$21/Hr

Job Description

Entry-level Project Coordination role who will assist the Project Management team with full-scope Project life-cycle management. In addition to helping support the PM in overall project execution, the Project Coordinator will partner with several internal key departments including, but not limited to: Data Services, Product/Website Development, Print/Mail Services, Call Center, Disbursements, and Claims Operations.

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Required Skills

• Communication Familiarity with MS Suite/Computer Literacy Attention to Detail Critical problem solving and thinking Comfort with data/data analysis Flexibility and desire to learn

Responsibilities

• Project Execution
• Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards Internal Collaboration
• Responsible for working with internal operational groups throughout the projects lifecycles and coordinating deliverables to meet project objectives.
• Client Communication
• Respond to client communications timely and accurately; understand client needs and feedback, collaborate and consult with clients and/or support project management team in doing so; follow up and communicate client's needs internally.
• Reporting & Documentation
• Provide project reporting, perform analysis of reporting to ensure quality and contextualize results for client, draft project telephone scripts and website text, assist in development of business rules.
• Towards this goal, the Project Coordinators will work with the Project Managers in Client Services as well as other operational departments to continually enhance service quality standards to meet and/or exceed client expectations.
• This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards.
• A critical component of the job is to manage and resolve complex tasks.

Qualifications and Requirements

• 1 year work experience with direct client/customer contact in a professional environment Excellent verbal and written communication skills with a professional, calm demeanor Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment Bachelor s Degree or other relevant industry experience is preferred Experience with MS Office Suite, specifically Word, Excel, and Outlook

Additional Details

Project Coordinator will utilize SQL Server Management Studios (training provided). While Technical background is NOT required, comfort with technology/software will be. Entry level role that requires technological comfort/competence. Please ensure that you have a workspace that can accommodate a laptop and two monitors. Non-benefitted (other than those mandated under state or federal law).

Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work.

As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.

As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference.

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