Compliance Officer - Child Care Facilities

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours.

We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Compliance Officer - Child Care Facilities

Job Location

Address: 150 N 18th Ave.

Phoenix, AZ 85007

Posting Details

Salary: $57,750 - $66,000

Grade: 20-22

Job Summary

Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.

Conducts initial and annual compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations. Performs quality assurance activities by tracking documents, corrective actions, and other quality data. Conducts investigations upon receiving a complaint of the operation of a licensed facility or provider, or of an unlicensed facility.

Performing services related to regulation. Corresponds with the regulated community and with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rule-making, and conducts inspections.

Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.

Job Duties

Learn to interpret and understand statutes, rules and internal procedures for discipline. Participate in and conduct inspections/investigations to determine compliance with state regulation, statutes, rules, and internal procedures as directed and under guidance. Participate in quality assurance/performance improvement activities.

Prepare investigation reports, statements of deficiencies, and legal orders related to inspections and completed complaint investigations.

Provide technical assistance to providers and consumers relating to the requirements for State licensing and the complaint investigation process. Serve as a resource for providers, public, other governmental agencies, ombudsmen and health care professionals regarding State licensing.

Attend and participate in staff, advisory committee, and/or stakeholder organization meetings.

Conduct audits of records and public files; testify in hearings, participate in enforcement meetings with division management and providers.

Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs)

Knowledge of

• Federal regulations
• Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
• Good understanding of facility management and operational concepts
• Specialized procedures
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in

• Review and reading/interpretation of professional literature and regulations
• Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability to

• Change priorities as issues arise, problem solving (root cause)
• Work independently
• Perform reviews
• Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
• Support a diverse multi-cultural workforce that reflects the community, promotes equal

opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s)

Associate’s degree, with experience working in a licensed or regulated setting, or experience working for a regulatory agency.

Pre-Employment Requirements

Must have driver’s license and ability to travel statewide. Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

The State of Arizona provides an excellent comprehensive benefits package including:

− Affordable medical and dental insurance plans

− Paid vacation and sick time

− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).

− 10 paid holidays per year

− Wellness program and plans

− Life insurance

− Short/long-term disability insurance

− Defined retirement plan

− Award winning Infant at Work program

− Credit union membership

− Transit subsidy

− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing virginia.hassard@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer.

All newly hired employees will be subject to E-Verify Employment Eligibility Verification.