Inventory Control Manager
Multi-Location Smoke & Vape Retail Operations
We are seeking a highly organized, detail-oriented Inventory Control Manager to oversee inventory across 12 retail locations and our central warehouse. This person will take full ownership of inventory accuracy, stock-control procedures, system organization, monthly reconciliations, and communication between store managers, warehouse personnel, and upper management.
The ideal candidate has hands-on experience with Thrive by Shopventory. However, strong experience using another retail inventory-management or POS inventory system is required. This is not simply a reporting position—we need someone who will actively investigate discrepancies, correct problems, improve processes, and hold locations accountable for following inventory procedures.
Key Responsibilities
- Manage inventory activity across 12 retail stores and one central warehouse using Thrive by Shopventory.
- Maintain accurate inventory quantities, costs, SKUs, product information, categories, vendors, and location assignments.
- Plan, coordinate, and oversee full physical inventory counts and recurring cycle counts.
- Manage monthly inventory reconciliation for every store and the warehouse.
- Research and resolve inventory discrepancies, including shortages, overages, duplicate products, receiving errors, transfer errors, and system inaccuracies.
- Review inventory adjustments and identify unusual activity, recurring mistakes, shrinkage, or potential loss.
- Coordinate inventory transfers between the warehouse and retail locations.
- Verify that purchase orders, product receiving, transfers, returns, damages, and write-offs are entered correctly and completed on time.
- Keep the inventory system clean and organized by correcting duplicate SKUs, inactive products, incorrect costs, missing information, and inconsistent product naming.
- Establish consistent inventory-control procedures across all locations.
- Create clear stock-counting, receiving, transfer, return, and adjustment procedures for managers and employees.
- Communicate directly and consistently with store managers, warehouse personnel, accounting, purchasing, and upper management.
- Follow up with managers when counts, transfers, receiving records, or supporting documentation are incomplete or inaccurate.
- Train store managers and employees on proper inventory procedures and correct use of the inventory-management system.
- Monitor stock levels and help identify out-of-stock items, overstock, slow-moving merchandise, and replenishment needs.
- Produce weekly and monthly reports covering inventory accuracy, shrinkage, adjustments, discrepancies, stock levels, and location performance.
- Provide management with clear explanations of inventory issues and recommended corrective actions.
- Assist with inventory-related financial reporting by ensuring accurate quantities and product costs.
- Support the opening of new locations, product rollouts, warehouse organization, and other inventory-related projects.
- Travel between retail locations and the central warehouse as needed.
Required Qualifications
- At least 2–3 years of experience in retail inventory control, inventory management, warehouse inventory, loss prevention, or a closely related role.
- Hands-on experience using a retail inventory-management or inventory-tracking platform is required.
- Experience conducting physical inventories, stock takes, cycle counts, and inventory reconciliations.
- Strong understanding of purchase orders, receiving, transfers, returns, adjustments, shrinkage, and cost accuracy.
- Advanced attention to detail and the ability to work with large numbers of SKUs across multiple locations.
- Strong Excel or Google Sheets skills, including sorting, filtering, formulas, and inventory analysis.
- Ability to investigate discrepancies and determine their root causes.
- Clear, confident, and direct communication skills.
- Ability to hold managers accountable while maintaining professional working relationships.
- Strong organizational, follow-up, and time-management skills.
- Ability to work independently and manage multiple locations and deadlines.
- Reliable transportation and the ability to travel between locations.
- Ability to maintain confidentiality and handle sensitive business information.
Preferred Qualifications
- Experience with Thrive by Shopventory is strongly preferred.
- Experience managing inventory for a multi-location retail chain.
- Experience in smoke shops, vape stores, convenience stores, specialty retail, or another high-SKU retail environment.
- Experience working with a central warehouse that distributes products to multiple stores.
- Familiarity with barcode systems, SKU management, POS integrations, vendor management, and retail loss-prevention practices.
- Experience improving inventory systems and writing standard operating procedures.
What Success Looks Like
The Inventory Control Manager will be measured by
- Inventory accuracy at every location
- Completion of monthly reconciliations and scheduled stock counts
- Reduction in unexplained shortages and inventory adjustments
- Timely resolution of discrepancies
- Accurate receiving and store-to-store or warehouse-to-store transfers
- Improved organization of SKUs and product data
- Reduction in out-of-stock and overstock situations
- Consistent compliance with inventory procedures across all locations
- Clear and timely reporting to upper management
Ideal Candidate
You are analytical, organized, persistent, and comfortable taking ownership. You do not simply identify a discrepancy—you investigate it, determine why it happened, correct it, and put a process in place to prevent it from happening again. You are comfortable communicating directly with store managers and upper management, following up consistently, and maintaining high standards across every location.
Pay: From $22.00 per hour
Benefits
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
