Senior DevOps Engineer - On-site Banking Platform Specialist

Company Description

Kanz is a next-generation AI recruiting copilot and job marketplace tailored for Saudi Arabia. Through its streamlined platform, individuals can apply to local job opportunities with a single application, while employers harness intelligent matching tools to find the perfect fit.

Job Description

The Opportunity

We are seeking a highly skilled and motivated Senior DevOps Engineer to join our team as a dedicated on-site resource for one of our key clients, a major bank in Riyadh. This is a unique and critical role for a technical expert with deep, hands-on experience in OpenShift, who also possesses excellent communication skills.

You will be the face of our company on the ground, acting as the primary technical liaison between the bank and our software development teams.

You will be responsible for ensuring the stability, performance, and operational excellence of a crucial software platform used by the bank. This position requires a blend of advanced DevOps expertise, incident management, and client-facing communication, offering a significant opportunity to influence both the client's success and our product's evolution.

Key Responsibilities

• Technical Liaison & Communication: Serve as the central technical point of contact on-site, facilitating clear and effective communication between the client (bank) and the core software platform provider (your employer).
• DevOps & Platform Management: Take technical ownership of the software platform's infrastructure, focusing on CI/CD, automation, and stability. Plan, coordinate, and execute new deployments, upgrades, and patches for the platform.
• System Health & OpenShift Operations: Proactively monitor system performance, container orchestration, and availability using APM tools to ensure operational excellence and adherence to SLAs. Leverage deep OpenShift knowledge to manage and troubleshoot the container platform environment.
• Incident & Problem Management: Provide hands-on Level 1 and Level 2 technical support. Lead incident investigations, perform methodical root cause analysis, and manage the bug tracking lifecycle from identification to resolution with the development team.
• Strategic Technical Contribution: Collaborate with the bank and our internal teams to identify opportunities for infrastructure improvements, automation, and performance tuning to help them maximize the value of the platform.

Qualifications

Required Skills & Qualifications

• Extensive hands-on experience with DevOps tools and principles, specifically with

OpenShift Container Platform (OCP).

• Proven experience in a technical or DevOps role within the banking or financial services industry.
• Strong technical expertise in modern banking systems and architecture.
• Proficiency in using system monitoring and application performance management (APM) tools.
• Excellent database skills, including advanced SQL and experience with Oracle databases.
• Superior communication and interpersonal skills, with the ability to build strong relationships and manage stakeholder expectations as a client-facing technical expert.
• Exceptional problem-solving skills and a talent for methodical incident investigation.
• A proactive, self-motivated individual who can work independently on-site while being an integral part of our remote team.

Preferred Qualifications

• Demonstrable knowledge of JavaScript.
• Experience with Nexus Repository Manager.