Stay at the forefront
of market
Get the latest updates on AI-powered hiring, career growth, and technical deep-dives delivered to your inbox.
Get the latest updates on AI-powered hiring, career growth, and technical deep-dives delivered to your inbox.
DeepSource Technologies
Design, implement, configure, and support Cisco Voice infrastructure.
Deploy, configure, administer, and troubleshoot DGVox Call Recording and Archiving software.
Install and maintain call recording solutions integrated with Cisco Unified Communications environments.
Configure and support Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco IP Phones.
Perform upgrades, migrations, patch management, and system health checks for voice and recording platforms.
Monitor system performance and proactively resolve voice quality, recording, and archiving issues.
Ensure compliance with organizational policies related to call recording retention and security.
Integrate DGVox with supported telephony platforms and storage solutions.
Perform backup, recovery, and disaster recovery activities for voice and recording environments.
Troubleshoot SIP, SCCP, H.323, and voice gateway issues.
Configure and maintain Cisco voice gateways, CUBE, and SIP trunks.
Collaborate with network, security, infrastructure, and application teams during deployments and incident resolution.
Produce technical documentation, implementation guides, network diagrams, and operational procedures.
Participate in on-call support and provide Level 2/Level 3 technical support when required.
Recommend improvements to enhance system performance, scalability, and reliability.
Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
CCNA Collaboration/Voice or CCNP Collaboration certification (preferred).
Minimum 5–8 years of experience in Cisco Voice technologies.
Strong hands-on experience with DGVox Call Recording and Archiving software.
Experience deploying and supporting enterprise call recording solutions.
Strong knowledge of Cisco Unified Communications Manager (CUCM).
Experience with Cisco Unity Connection.
Experience with Cisco Voice Gateways and CUBE.
Strong understanding of SIP, H.323, SCCP, RTP, SRST, and MGCP protocols.
Experience with VMware virtualization environments.
Knowledge of Windows Server administration.
Experience with SQL databases is an advantage.
Familiarity with storage, backup, and archiving technologies.
Strong analytical and troubleshooting skills.
Excellent communication and documentation skills.
Ability to work independently and within a team environment.
Most resumes get rejected by the ATS before a human sees them. Check yours free in 30 seconds.
Matched to your profile
We surface this role because it matches profiles like yours, not because we vet the employer. Always confirm the pay, location, and remote details on DeepSource Technologies's official site before you apply.
Most large employers screen resumes with software before a recruiter ever sees them. Check yours against this role in seconds. Free, no sign-up.
See the exact keywords from this posting your resume is missing, with an instant ATS score.
Open free toolUpload your CV for an instant 0-100 score and the fixes recruiters and ATS look for.
Open free toolGenerate a clean, single-column resume that parses correctly and gets past the filters.
Open free toolOther live openings in the same field. All are still accepting applications.