Management Consultant

Company Description

Keystone Consulting is a boutique Saudi management consulting firm based in Jeddah that focuses on the aspect of customer experience and the ecosystem affecting it. We are comprised of a group of professional consultants who are passionate about ‘customer experience’ and quality of life.

We at Keystone Consulting welcome into our family any true professional that is passionate about customer experience and quality of life. Our team is growing. Get to know us and let’s get to know you. We are open to collaborating on various levels.

Please visit our website to know more about us.

Job Description

Utilizing Keystone Consulting’s unique mythology, the job holder will develop and provide strategic solutions and advisory services that will assist client organizations in turning customer experience into a competitive advantage.

The consultant will provide expertise in managing projects that focus on measuring differentiated customer experiences to drive customer loyalty and create a positive journey.

Responsibilities

Carry out research and data collection to understand the organization.

Conduct quantities and qualitative analysis.

Interview the client’s employees, management team and other stakeholders.

Prepare business proposals, reports and presentations.

Identify issues and form hypotheses and solutions.

Present findings and recommendations to clients.

Manage projects and programs.

Liaise with the client to keep them informed of progress and to make relevant decisions.

Qualifications

Educational Background: Bachelor’s degree (minimum), preferably in a business management discipline

Certification: Project Management certification or working towards certification is a plus

Work Experience: 2 – 3 years of experience in management consulting or project management.

Other requirements: passion for customer experience & passion for quality of life.

Candidate based In Jeddah

Additional Information

Before applying, please visit our website to get an idea about who we are, what we do and why we do it. In addition, kindly include a customized cover letter with your application.