Group Human Resources Director

Group HR Manager

COMPANIES: DURHAM SCHOOL FOR GIRLS / VALLEY FORGE ACADEMY QATAR / GLOBAL STUDIES INSTITUTE

Location: Qatar

Reporting to: Group CEO

The education sector is currently one of the most challenging and rewarding sectors. Are you ready to make a difference in a company that is making a difference across all education sectors from elementary and primary through to high school and on to higher education.

This role is for an experienced, professional HR enthusiast who is both strategically minded and an expert in the impact that recruitment and retention have on educational institutions. This person is a servant leader, someone who can guide and advise the business units with personalised HR that is fit for purpose whilst maintaining Group vision, coherency, and consistency.

We are looking to upscale our HR performance to lead us into the next phase and deal with the challenges that educational institutions are facing and will face in the coming years.

We are looking for someone who can lead and inspire, is a team player, and can positively influence all stakeholders to move forward together.

Group HR will report directly to the CEO and manage the HR leads in each business unit, working closely to get the sign off on initiatives from the Business Unit Directors.

Responsibilities

Workforce Planning & Budgeting

Works closely with Group CEO and Heads of Business Units across the group on organizational design of the group companies

Prepares annual HR budget in coordination with the Group CEO and Heads of Business Units across the group

Drafts job descriptions and ensures job descriptions are up to date though periodic review.

Manages any organization/position changes throughout the academic year.

Coordinates with Line managers on manpower planning approvals.

Recruitment

Experience with flow of Talent Acquisition across diverse groups

Identifies the organization's needs and works to create and implement an efficient talent acquisition strategy to ensure vacancies are filled in a timely manner.

Anticipates the organizations future growth and advises on recruiting strategy that will help to sustain success.

Maintains Preferred Supplier List with reputable recruitment agencies and reviews contracts, annually.

Continuously monitor recruitment data to ensure efficiency in the recruitment process.

Establishes and tracks recruitment KPIs and takes necessary actions accordingly. Provides regular and ad hoc recruitment status reports to leadership.

Actively participates in interviews, where necessary for academic and non-academic roles and provides constructive expert feedback to leadership.

Onboarding and Offboarding

Establishes the onboarding strategy, calendar, and processes in line with approved budgets.

Coordinates with Finance, Business Support etc to ensure a smooth onboarding process for local and international hires.

Conducts an onboarding satisfaction survey to identify strengths and areas of development. Addresses issues as necessary.

Reports any high-level issues to the Steering Committee

Establishes the offboarding strategy, calendar, and processes

Coordinates with Finance, Business Support etc to ensure a smooth offboarding process.

Conducts exit interviews and generates quarterly analysis with recommendations to improve employee experiences.

HR Policies

Drafts HR policies in coordination with the Group CEO and Heads of Business Units across the group

Regularly reviews policies with HR Operations Coordinator/Specialist to identify changes required.

Ensures HR policies and in line with the Labour Law and requirements of Qatar

Coordinates all legal matters with the Legal department.

Benefits

Monitors the processing of all benefits

Conducts annual reviews of the compensation and benefits structure to ensure the company remains competitive in the market.

Handle the annual medical insurance renewal process

Raises any high-level employee concerns related to medical insurance

Performance Management

Overseas performance management process implementation.

Conduct annual review of performance management process.

Employee Relations

Manages any disciplinary hearing processes.

Develops and implements employee retention programmes and strategies.

Learning & Development

In coordination with the Group CEO and Heads of Business Units across the group establishes the annual learning & development strategy and budget

Audit Compliance

Ensures HR processes and documentation are in line with audit and compliance requirements

Oversees the audit process and responds to any audit reports and findings accordingly

HR Technology

Act as an expert in the implementation of HRMS and Applicant Tracking Systems to support in achieving strategic people objectives and planned growth.

Government Relations

Oversees the government relations processes for all schools

Raises any high-level issues to the Steering Committee

Payroll

Establishes and oversees the payroll process

Reviews and signs off on monthly payroll

QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THIS ROLE

Bachelor’s Degree in Human Resources or related fields OR significant experience in a similar role.

7 - 15 years of experience out of which 3+ years must be from group companies.

CIPD,CHRM, PHR, SPHR type certifications required.

Experience with huge flow of TA across diverse groups

Knowledge of implementing HRMS and Applicant Tracking Systems.

Experience in managing a team with a strong understanding of talent acquisition, management, and development.

Influential and confident in building relationships with all stakeholders.

Strong knowledge of HR strategies, policies, practices, recordkeeping, recruitment, training & development, onboarding, and Qatar labour laws.

Full cycle recruitment experience; sourcing strategies, advertising marketing, interviewing, offering, negotiation, and onboarding.

Strong communication skills, including the ability to build rapport at all levels.

Fluent English Communication.

Strong inter cultural skills

Arabic speaker or some Arabic knowledge preferable