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Deel
Deel is looking for an experienced Senior Writer to join the Knowledge Team. Are you a word-nerd who loves to explain complex concepts in simple language? Can you spot an ambiguity or logical inconsistency from a mile away? Do you get a kick out of style guides, and know when to follow the rules, and when to break them? If so, this role might be for you.
The Knowledge Team manages and scales information and expertise about Deel products and services across the organization for internal and external audiences. You’ll have the opportunity to work with other writers and subject matter experts to create content on a range of topics, in different formats, and on different platforms.
What You'll Do At Deel
Craft content solutions that solve problems for our internal and external audiences and scale knowledge across the organization
Work with subject matter experts to remove ambiguities from documentation and improve the clarity of our content resources
Take a leading role on large content projects with cross-functional teams
Leverage existing knowledge base tooling to design creative documentation solutions that support Deel AI improvements
Become an expert in all things Deel - from products and services, to policies, to localized country knowledge - and craft clear and concise content that shares this knowledge with global audiences.
Share your expertise and insight on content strategies and best practices to support functional teams in drafting their own content
Design and implement language templates to shorten the time from ideation to execution and make content approvals a breeze
Build internal and external training materials, including decks, walkthroughs, and one pagers.
Make thoughtful and intentional choices about content style, format, and language with the purpose of improving understanding and clarity
Use data to help make content decisions and measure impact
Some Key Qualifications
4+ years of experience as a freelance or in-house writer
Excellent written English
Rigorous attention to detail
Understand and implement a range of style guidelines
An ability to manage shifting deadlines and priorities and switch focus accordingly
Experience managing large cross-functional projects
You love to learn about new things and share that information with others in accessible and impactful ways
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